Torre Help Center

The professional genome is tomorrow’s résumé today. It showcases your experience, skills, interests, behavioral traits, psychometrics, recommendations, connections, reference checks, portfolio, and more in an engaging and attractive way.

Click on your avatar/profile picture in the top-right corner of the Torre.ai dashboard, then click on your name (shown below 'Your professional genome'), or go directly to: https://torre.ai/_a/your-bio

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Locate the specific section you wish to update, such as 'About', 'Résumé', etc.
3. Edit or add the information you need by clicking the respective icons.
4. Save you changes.

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Make sure the 'Preview' mode is turned off. If it's enabled, click the switch in the top-right corner to disable it.
3. Click the pencil icon next to your profile picture.
4. Choose the new color and save your changes.

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Scroll down to the 'Résumé' section.
3. Click the '+' button.
4. Select the type of experience you want to add: Jobs, education, projects, awards, publications.
5. Fill in the required information about your experience.
6. Click 'SAVE' to confirm your changes.

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Go to the 'Résumé' section.
3. Identify the experience you want to edit.
4. Click on the pencil icon to open the edit dialog.
5. Edit what you need.
6. Click 'SAVE' to confirm your changes.

To enhance your professional genome, click the 'ENHANCE YOUR GENOME' button at the bottom of your profile page. This will guide you through steps to make your profile more complete and attractive to potential employers. Note: The button won’t appear if your profile is already complete.

Keeping your genome complete and up-to-date increases your chances of being matched with the most relevant job opportunities.

The psychometrics section shows the results of a person’s psychometric test. These tests evaluate their personality, cognitive abilities, and work style, helping to understand how they think, feel, and behave in the workplace. This information helps identify your compatibility with a team and the company culture, facilitating better matches for both candidates and companies. Learn more here: https://torre.ai/psychometrics

You can improve the accuracy of your behavioral traits in two ways:

1. Click 'RE-TAKE YOUR BEHAVIORAL TRAITS QUESTIONNAIRE' to update your self-assessment.
2. Click 'INVITE FRIENDS/COLLEAGUES TO TAKE YOUR QUESTIONNAIRE' to get external perspectives that provide a more balanced view of your traits.

It depends on what you want to update. For notification settings and search engine visibility, go to the 'Preferences' page: https://torre.ai/preferences. For job-related preferences — job type, compensation, location, language, and organization size — go to the 'Find jobs' section: https://torre.ai/app/search-job. There, you can either describe the change you want in the 'Refine your search with AI' box, or edit each filter manually by clicking its pencil icon.

1. Go to the 'Preferences' page or use this link: https://torre.ai/preferences
2. Under 'Notification settings', set your job matches email frequency

1. Go to the 'Preferences' page or use this link: https://torre.ai/preferences
2. Under 'Notification settings', choose your preferred communication channels—Email, Text messages, or Push notifications.

Go to the 'Find jobs' section: https://torre.ai/app/search-job. 2. Under 'You're interested in:', find the 'Base compensation' filter and click its pencil icon. 3. In the 'Choose opportunities of interest' window, check the types you're open to: Full-time, Flexible work (part-time, consultant, freelance, or on-demand), or Internship. 4. Click 'COMPLETED' to save your changes. You can also just type it into the 'Refine your search with AI' box at the top of the page, e.g. "I'm open to freelance work too," and the filters update automatically..

Go to the 'Find jobs' section: https://torre.ai/app/search-job. 2. Under 'You're interested in:', find the 'Base compensation' filter and click its pencil icon. 3. For each opportunity type you've checked (Full-time, Flexible work, Internship), you'll see a 'Minimum desired compensation' field where you can: choose your preferred payment period (per year, per month, per hour), select your currency, enter your minimum desired amount, and indicate if you're open to additional benefits like commissions or equity. 4. Click 'COMPLETED' to save your changes.

The more specific and detailed your preferences are, the more tailored and accurate your job recommendations will be.

It means your professional genome (profile) can appear in search engines like Google, allowing recruiters and employers to discover you more easily.

Yes. You can check the option 'Remove genome from search engines' on the 'Preferences' page to hide your profile from public search results. Note: Torre.ai automatically sends a removal request to search engines, but it may take several days for them to process it.

Keeping your genome visible increases your chances of being found by recruiters and receiving more job opportunities.

Your profile will no longer appear in public search results. Only people with direct access to your profile link will be able to view it.

Yes. You can update your search engine visibility preference anytime in the 'Preferences' page.

The cultural fit questionnaire is a tool designed to analyze behavioral traits. Its main purpose is to help compare candidates with organizations or specific jobs to determine cultural fit. It's also used to discover behavioral similarities and differences between people.

The questionnaire consists of questions that evaluate 40 professional behavioral traits and takes about 5 minutes to complete. You, as the candidate, answer a self-assessment, and you can also invite friends or family to answer as observers for a more comprehensive result.

While there isn't a dedicated section to upload certificates directly, you can easily add them by linking them to the relevant experience on your professional genome. Here's how:

1. Copy the public link of your certificate, or upload the file to cloud storage and share its link.
2. Navigate to your genome and go to the 'Résumé' section.
3. Select the experience (jobs, education, projects, etc) where the certificate applies. If you haven’t added that experience yet, add it first.
4. Click the pencil icon to edit, then look for the 'Related link' field.
5. Paste the certificate link there and click 'SAVE' to confirm your changes.

Torre.ai doesn’t include a specific option to select countries for remote jobs. Instead, our algorithm detects your location and matches jobs based on your preferences (remote, hybrid, on-site). If a company is open to hiring remotely from your country or timezone, you’ll be notified. To explore roles in other countries, go to the 'Search jobs' section: https://torre.ai/search/jobs and filter by 'Only remote'.

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Go to the 'About' section.
3. There, you’ll see icons related to your contact information, such as email and phone number.
4. Click the pencil icon next to the contact information area.
5. This will open the editing interface where you can add, edit, or remove your social media links.
6. Save your changes.

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Go to the 'Psychometrics' section.
3. Click on the 'IDENTIFY YOUR BEHAVIORAL TRAITS' button

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Go to the 'Psychometrics' section.
3. Click on the 'RE-TAKE YOUR BEHAVIORAL TRAITS QUESTIONNAIRE' button.

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Go to the 'Résumé' section.
3. Click the + icon in the top-right corner of the 'Résumé' section.
4. Select the option 'Prefill by uploading résumé'.
5. Choose whether to import from LinkedIn or upload your CV file (.pdf, .doc, or .docx).
6. Review the imported details and save your changes. Important: If you don’t see the 'Prefill by uploading résumé' option, it means your genome already contains experiences. In that case, you have two choices: - Option A: Delete each experience using the red trash can icon first, then follow the steps above to import your new resume - Option B: Edit or add your experiences manually

Currently, it’s not possible to link or sync your Torre.ai account directly with LinkedIn. However, you can import your work and educational experience from LinkedIn into your professional genome. To do so, follow these steps:

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Go to the 'Résumé' section.
3. Click the + icon in the top-right corner of the 'Résumé' section.
4. Select the option 'Prefill by uploading résumé'.
5. Choose the option to import from LinkedIn.
6. Review the imported details and save your changes. Important: If you don’t see the 'Prefill by uploading résumé' option, it means your genome already contains experiences. In that case, you have two choices: - Option A: Delete each experience using the red trash can icon first, then follow the steps above to import your new resume - Option B: Edit or add your experiences manually

It only takes ~5 minutes.

You can share your professional goals and objectives in the 'About' section of your genome, as part of your professional summary. Access your genome here: https://torre.ai/_a/your-bio

To have someone verify your work experience, follow these steps:

1. Go to your professional genome: https://torre.ai/_a/your-bio
2. Keep the ‘Preview’ button deactivated to see the options.
3. Navigate to the ‘Résumé’ section and find the experience you want to verify.
4. Click on the verification icon that appears on that work experience (it has a shield shape).
5. Follow the steps shown by the platform.

You must do this directly from your Google account. Follow these steps:

1. Go to Google Account Permissions
2. Look for the app labeled Torre.ai in the list
3. Click on that app
4. Select ‘Remove access’
5. Confirm the action

1. Access your professional genome: https://torre.ai/_a/your-bio
2. Go to the ‘Psychometrics’ section.

1. Access your professional genome: https://torre.ai/_a/your-bio
2. Go to the ‘Reputation’ section.
3. Click the 'View all recommendations' option

Candidates cannot see your personal contact information, such as your email address or phone number. However, they can view your professional genome, which helps them learn more about the person hiring. To see how your genome appears to others, turn on 'Preview' mode by clicking the switch in the top-right corner.

1. Go to your professional genome: https://torre.ai/_a/your-bio.
2. Scroll to the 'Contact [Your Name] regarding' section.
3. Click the pencil icon to open the 'Opportunities' window.
4. Scroll down past the job type and compensation fields to the section listing 'Finding candidates', 'Finding mentors', and 'Finding co-founders', and uncheck 'Finding candidates'. Your changes save automatically.

To update the information in your professional genome, you will need to do it manually by following these steps:

1. Navigate to your professional genome or use this link: https://torre.ai/_a/your-bio
2. Keep the ‘Preview’ button deactivated to see the editing options.
3. Edit the data with the pencil icon or add missing information with the ‘+’ icon.

Your skills are identified automatically from the information in your Professional Genome — our AI analyzes your work experience and assigns each skill the proficiency level that best matches your years of experience. If you think a skill is missing or wasn't recognized correctly, update your work experience descriptions in the 'Résumé' section to be as clear and detailed as possible, since this helps the system identify additional skills and assign them the right proficiency level. Access your genome here: https://torre.ai/_a/your-bio

Yes. Torre supports many currencies, not just USD, so you do not need to convert anything. In the 'Minimum desired compensation' field, use the currency selector to choose your currency (for example CLP, COP, MXN, ARS, BRL or EUR), then enter the amount you want to earn in that currency. You can also choose the payment period: per year, per month or per hour for full-time roles, per hour for flexible work, and per month for internships.

We combine 9 types of AI to evaluate 112 factors per candidate and job, including hard and soft skills, experience, psychometrics, culture fit, location, and more, generating a compatibility score from 0 to 100%. It's also completely transparent and bias-free: the match score is calculated with 0% bias by name, gender, age, or race, and it's the exact same score candidates and companies see.

Verification isn't required to have a Torre profile. We ask you to verify specific experiences when they matter for a job you applied to, so your profile is more credible to recruiters. If you don't have anyone who can verify an experience, it’s ok.

Anyone who worked with you in that experience and can confirm what you did: a manager, a coworker, or a client. They don't need to still work at the company, and the company doesn't need to still exist. If the experience was freelance work or your own business, ask a client to verify it. You can't verify your own experience. To send the request, share the person's name and email here. Their LinkedIn profile is optional.

We send your verifier an email with a link to a short set of questions about your experience. To answer, they create a basic account that is used only for this verification. Torre won't contact them in the future because of it. We recommend telling your verifier in advance so they recognize the email and answer quickly.

1. Ask them to check their spam or promotions folder.
2. Double-check that the email address you gave us is correct.
3. If it was wrong, or they still can't find it, send us a different email address for them, or the contact of another person who can verify that experience.

A verification is a third party confirming that you did what your profile says. Verified experiences appear on your professional genome and give recruiters more confidence in your profile than self-reported information alone.

Once your verifier completes the questions, a verified badge (a small shield icon) appears next to the title of that experience in your professional genome: https://torre.ai/_a/your-bio

1. Go to your professional genome: https://torre.ai/_a/your-bio
2. Make sure 'Preview' mode is off.
3. Go to the 'Résumé' section and find the experience you want to remove.
4. Click the red trash icon at the bottom right of that experience and confirm.

When your genome is incomplete, an 'ENHANCE YOUR GENOME' button appears at the bottom of your profile. It guides you through the missing sections. When your genome is complete, the button disappears: https://torre.ai/_a/your-bio

Torre doesn't have an 'open to relocate' field yet. Keep your location set to where you live today, and mention in your bio that you're open to relocating and to which countries or cities: https://torre.ai/_a/your-bio

Signals are a way of compiling a list of people you’ll consider working with. Others can signal you as well. By signaling a person or organization, you notify them that you’ll consider working with them. Thus:

• You will be notified of all or relevant jobs they post or when they’re open to new opportunities (your choice).
• When they search for talent, they’ll notice you signaled them.
• Your signals are only visible to people you have signaled. You can, however, share them with others to collaborate.

No, a Signal is not an application. It's simply a way to express your general interest in a person or organization. You can use it to let them know you're open to future opportunities or collaborations.

We use an invitation system to ensure the jobs we show you are a perfect fit.

Due to the high volume of applications, approval may take a few months. We don't have an estimated date, as the process depends on finding a job opening that perfectly matches your profile.

To increase your chances of being invited to the job search, keep your professional genome complete and up to date. Here are a few tips:

• Update your professional and educational experience.
• Add your skills and link them to each experience.
• Include all languages you speak.
• Update your job preferences: https://torre.ai/preferences

We will send you an email notification as soon as your application is approved or when we have a job opening that perfectly matches your profile. In the meantime, you can continue to build out your profile so you are ready when the time comes.

You can go to the ‘Your applications’ section. Here is the link: https://torre.ai/postings/applications

To delete a recommendation, follow these steps:

1. Go to your professional genome or use this link: https://torre.ai/_a/your-bio
2. In the menu on the left, click on ’Résumé’.
3. Find the work experience where the recommendation is located.
4. Click on the person’s name and then click on the trash can icon to delete the recommendation.
5. Confirm that you want to delete it by clicking the ‘Delete’ button.

This option lets you exclude skills or organizations so we don't consider them when suggesting job matches. To exclude skills or organizations, follow these steps:

1. Go to the 'Find jobs' section: https://torre.ai/app/search-job.
2. Scroll down to the 'Not interested in:' area.
3. Click the '+' button.
4. Choose 'Skill' to exclude a skill from your matches, or 'Organization' to exclude a company.
5. Search for and select the skill or organization you want to exclude. Excluded items appear as tags in this section, and you can remove them anytime by clicking the 'x' on the tag.

Here are three simple ways to do it:

1. From the job opening: If you already have the opening in front of you, click 'Apply' and complete the pre-screening steps.
2. Active search: Go to the 'Search jobs' section (https://torre.ai/search/jobs), choose the position you're interested in, and apply directly.
3. Recommendations: If you receive a suggestion from me or my team, follow the steps in the message you received.

No. Your application is fully valid without this step. Inviting your colleagues is optional and helps boost your profile.

No. Your application is not rejected. Due to the high volume of talent we are receiving, the acceptance process may take a little longer, but your profile remains active and under review.

Check the 'Match and rank' section of each job to identify the factors influencing your compatibility and which parts of your profile you can improve. Based on this, make sure to keep your professional genome complete and up to date to increase your chances of being shortlisted and to demonstrate that you meet the requirements.

1. Access your applications through this link: https://torre.ai/postings/applications
2. Click on the job you are interested in.
3. Once there, click on the 'START PRE-SCREENING' or 'FINISH PRE-SCREENING' button to answer the remaining questions. Completing this step ensures that the company receives your complete information and can consider your profile for the job.

If you have already applied, the response time may vary depending on each company's internal processes. To increase your chances of being contacted, I recommend:

1. Completing the job pre-screening questions. This step is key for the company to consider you.
2. Reviewing the ‘Match and Ranking’ section to understand what factors influence your compatibility with the job and what parts of your genome you can improve.
3. Keep your professional genome complete and up to date. You can review it here: https://torre.ai/_a/your-bio

When you go to the 'Search jobs' section (https://torre.ai/search/jobs), results are already filtered based on your preferences (skills, salary expectations, location, language, etc.). If you want to explore more options, simply adjust the filters or your preferences. You’ll also receive job suggestions from my team or me based on those preferences—so stay tuned!

You can view it in two ways:

1. From the ‘Your Applications’ section: Go to this link: https://torre.ai/postings/applications and you'll see your ranking position below each application.
2. From the job posting: Go to the ‘Applicants’ section to see your ranking. If you'd like more details on how this score was calculated, check the ‘Match and Rank’ section. Important: The ranking only applies to candidates who haven't been reviewed by the company yet. If your application has already been evaluated, you won't see this score.

At the moment, it is not possible to filter or sort jobs by publication date. Currently, the platform prioritizes showing relevant jobs based on your profile compatibility and preferences.

It means that there are one or more job requirements that, based on your current profile, are not being met. To find out exactly what is affecting your compatibility:

1. Click on the red ‘X’ displayed on the job posting.
2. You will be redirected to the 'Match & Ranking' section.
3. There you will be able to see which factors are affecting your compatibility and what you can do to improve them. Some factors are within your control, such as completing missing information in your genome or adding a skill you have but haven't registered yet. Others, like the required experience level, may be something you genuinely don't meet right now, and that's okay to know. The 'Match & Ranking' section helps you understand exactly which case applies to you.

When your application status appears as "Reviewed," it means that the job admin has already reviewed your professional genome and other relevant information, such as your answers to the pre-screening questions. This is a positive step. If you haven't received any further updates after this status, you have a couple of options to get more information:

• Option 1 (Recommended): You can send a direct message to the job admin to get a faster and more personalized response. Please note that this feature requires a Torre Pro subscription, which you can purchase here: https://torre.ai/checkout/torre-pro.
• Option 2: You can leave a public comment on the job post for free. However, please keep in mind that responses through this channel may take a bit longer.

No, none of it can be skipped. Every pre-screening step is required, andyour pre-screening isn't complete until you answer all of them. Depending on the job, that includes your compensation expectation, location, language fluency, skills and experience details, ID document, and any questions the company added, including video or audio recordings. You don't have to finish in one sitting, though. You can come back whenever it suits you.

Your ranking shows where you stand among the applicants the recruiter hasn't reviewed yet. It's the same ranking the recruiter sees. It's dynamic: it changes as new people apply and as applicants get reviewed.

Torre infers your proficiency level from the jobs and projects where you used that skill. To support a higher level, update the descriptions of your experiences to explain how you used the skill, what you were responsible for, and the results: https://torre.ai/_a/your-bio

Yes. Creating your profile, searching for jobs, and applying are free. Torre Pro is an optional subscription ($4.99/month) that gives you early access to matching jobs, more profile visibility, and direct messaging with hiring admins: https://torre.ai/checkout/torre-pro

No. Torre never charges you to apply to a job or to be hired. If someone asks you for money to move forward in a hiring process (for training, equipment, a background check, or any other fee), don't pay, and report it to us here with the job link.

We review job postings before they are shared on the platform. Still, be careful if an employer asks you to pay, to share bank details or passwords, or to move the conversation to an unofficial channel before an interview. If something looks suspicious, report it to us here with the job link.

You can check the status of all your applications at https://torre.ai/postings/applications. When a recruiter moves you forward, they will contact you directly.

Employers see your professional genome, your Torre profile, instead of a separate resume file. Everything you add during pre-screening is saved to your genome automatically, so keeping it complete and up to date is the best way to show your experience: https://torre.ai/_a/your-bio

Open the job, click the three dots (⋮) next to the "Application delivered" bar at the bottom, and select "Retract application". If you change your mind, you can apply to the job again.

Only some of them. You can see the company's questions in the "Questions for applicants" section: open the job and click "Questions for applicants" in the menu on the left. The other pre-screening questions can't be seen in advance because they depend on how complete your genome is: the more complete it is, the fewer questions you'll be asked. Everything you answer is saved to your genome automatically: https://torre.ai/_a/your-bio

No. Each question sets how you answer it: if it asks for audio, you answer with audio, and if it asks for video, you answer with video.

No, you can't edit your answers to the company's questions (the ones that appear in the "Questions for applicants" section) after you submit them. But if you edit your professional genome, the changes are reflected in the recruiter's pipeline: https://torre.ai/_a/your-bio

No, you can apply to any job. Keep in mind that if you're not a match, your chances of being reviewed by the company are lower.

We use a secure, passwordless login method. Just type in your email address and we'll send you a one-time verification code from torre@torre.ai. Enter that code to access your profile.

Go directly to https://accounts.torre.ai/user and follow these steps:

1. Click ‘EDIT’ at the bottom of the page.
2. Update the fields you need.
3. Click ‘SAVE’ to apply your changes. Your account information will update immediately. For email changes, you may need to verify the new address.

Go to your professional genome and click the pencil icon below your current picture to upload a new one.

1. Go to https://accounts.torre.ai/user/
2. Scroll down to see the 'DELETE ACCOUNT' button.

The verification code is sent from torre@torre.ai

1. Click on your avatar/profile picture in the top-right corner of the screen.
2. Scroll down to see 'English (en)' or 'Español (es)' with a flag icon.
3. Click on the flag and select your preferred language from the available options.

Every time you make a purchase, you will automatically receive an email with the corresponding invoice. Please note that the email will be sent to the address used at the time of purchase.

You can send this link to your friend so they can create an account on Torre.ai: https://torre.ai/. Then, they just need to click on the ‘Sign in’ button and follow the steps indicated by the platform.

I can assist you with questions related to how I work and my operational processes. Whether you're a candidate looking for opportunities or a talent seeker, I'm happy to guide you through what I can do. To help you better, let me know what brings you here today: If you're a company:

• Learn about Torre’s services
• Get guidance on creating and publishing a job posting.
• How to create and publish a job posting.
• How to attract candidates to your job posting. If you're a candidate:
• Get help applying to jobs and answering pre-screening questions
• Configure your preferences (job type, compensation, location, remote work, etc.)
• Learn how the platform works to get the job you want Or simply:
• Ask me anything else you'd like to discuss So, what can I help you with today?

Direct messaging with hiring admins is part of Torre Pro: https://torre.ai/checkout/torre-pro. Without it, the recruiter will contact you if your application moves forward, and you can check its status at https://torre.ai/postings/applications

No, Torre only has light mode.

Once you publish your job on Torre.ai, it’s automatically listed on the Torre Job Network for free, ensuring your opening can be discovered by anyone searching for relevant opportunities. If you need more candidates, you can activate the Torre Reach service to boost your reach and attract up to 20 times more applicants.

You have several ways to start attracting candidates on Torre:

• Post your job and it will be automatically shared on the Torre Job Network: matching professionals are invited to apply for free.
• Let me, Emma from Torre, attract up to 20 times more candidates (including passive candidates) who match your job posting with the Torre Reach paid service. Learn more here: https://torre.ai/reach
• Let Torre's AI search for matching candidates (including passive candidates) with Torre Headhunt; you choose which ones to engage, and I'll handle contacting and evaluating them: it's free when the search is on your own candidate database, and paid when it's on Torre's 1B+ candidate database. Learn more here: https://torre.ai/headhunt.
• Share your job on other free platforms to expand your reach and receive more applications.

To view the job openings you have posted, click the 'Your jobs' tab in the top navigation bar. You will see three tabs:

• Drafts – jobs saved for later.
• Open – active postings receiving applications.
• Closed – jobs no longer accepting applicants. Select the appropriate tab to locate your job opening. To open and review a specific job opening, click the square with an arrow icon in the top-right corner of the job card. This will take you to the full job details page, where you can review and manage the opening.

To create a new job posting, simply follow this link to get started: https://torre.ai/s/8FWUlPxIHJ. It’s fast, simple, and easy to complete!

On each job posting, you’ll find the following options: Posting – modify job details. Share – spread your opening on different platforms. Candidates – review and manage applicants. Stats – track performance analytics. Torre Reach – let me, Emma, promote your job to attract candidates.

To close a job posting:

1. Go to 'Your jobs' and open the job you want to close.
2. In the 'Brief' tab, scroll down to the 'Closes in' countdown, right below the job details.
3. Click 'EXTEND/CLOSE' next to the countdown, then select 'Close Job Post'. Closing a job stops new applications. It doesn't delete it, so your candidates and data stay available. If you only need more time, use that same button to extend the closing date.

Yes, most fields are editable via pencil icons: Basic info – title, organization, type, compensation, location. Description – responsibilities and role details. Requirements – skills, experience, languages. Duration – change from “Indefinitely open” to a timeframe. You can also use 'Preview' button to see how candidates view your job.

To help ensure your job posting is ready to go on the Torre Job Network, I recommend doing a quick final check to avoid common issues that may prevent it from moving forward. Please make sure of the following:

1. Your Torre profile is complete and up to date
2. Your company information is properly filled out
3. The job posting complies with our terms and conditions Taking a moment to review these points will help you move forward without any issues. Let me know if you need any assistance!

Yes. When you close a job on Torre.ai, the opening is deactivated on any external job boards where it was previously published.

When you post your job, it automatically becomes available for free on Torre’s network: matching professionals are invited to apply for free. If you want to reach even more candidates (including passive ones), you can:

• Explore Torre Reach to boost that postin and receive up to 20× more applicants.
• Explore Torre Headhunt: Torre's AI searches for candidates who match your criteria, you choose which ones to engage, and I contact and evaluate them for you, even without needing them to apply.
• Click the “Share” button in your job posting to discover additional distribution options.

A passive candidate is one who is not actively seeking a new role—typically because they’re already in a stable position—but they may show interest if presented with an attractive opportunity. This type of profile requires a more strategic approach, so I use personalized messages and consistent follow-up to convert them into applicants for your position.

You can publish as many job postings as you need. It’s completely free.

Yes, you can set the location filters directly in your job posting. This will help the system prioritize candidates from the countries you select.

Yes — Torre is a matching system, so every required skill and language works as an active filter. If a candidate doesn't meet these requirements, the system will identify them as a non-match or potential match depending on how they score on other factors. This means the more required skills and languages you add, the smaller your qualified candidate pool gets.

Don’t worry, I’m here to help you verify your account so you can publish your job posting. You have two ways to verify your account:

• Email verification
• ID verification If you choose email verification, make sure the domain you enter matches your company email. Otherwise, you’ll need to verify your ID. If you choose ID verification, the process is quick and secure. Just follow the steps to validate your account with your ID, and you’ll be able to publish this and any future job postings without issues.

Yes, it’s safe. Verifying your ID is a one-time process and your information is never stored. It’s done through a certified provider who securely confirms your identity.

The 'Meet your team' section is located within each job opening, in the left-hand content panel.

Yes. When you click 'Rule out' and select a reason in the pop-up window, the candidate automatically receives a notification from Torre.ai informing them that they were not selected, along with the reason. The notification is standard; you can only customize the reason for rejection.

At Torre.ai, jobs can only be closed, not deleted. To do it:

• Go to the 'Your jobs' section and select the job you want to close.
• Click the pencil icon next to the closing date.
• Select 'Close Job Post'.

1. Go to 'Your jobs' from the main menu.
2. Click on the 'Open' or 'Closed' tab, depending on the job status, and select the job opening you want to review.
3. Click on 'Candidates'.
4. In the 'Applicants' column, you’ll find the 'Matching' section with applicants who best match your job.
5. Click on each person's name to review more details about their profile, experience, and compatibility.

1. Go to your job opening on Torre.ai.
2. Look for the compensation section.
3. Click the pencil icon to edit the information.
4. Set the base compensation to 0, then scroll down to the commissions section and add an example of how much a high-performing team member could earn through commissions.

1. Click on your profile photo in the top-right corner to open the menu.
2. In the 'Your teams and companies' section, select the company you want to remove.
3. Scroll down to the 'Admins' section.
4. Click the pencil icon to edit the list of administrators.
5. Click the trash/bin icon next to your name to remove yourself as an administrator.

Yes. When you close a job on Torre.ai, the opening is deactivated on any external job boards where it was previously published.

You can allow the AI to rank candidates automatically based on the evaluation criteria you'll define in the screening questions. This option is only available for open questions — whether written or audio/video recorded. Here's how:

1. Open the job posting you want to review.
2. In the left-side menu, click 'Questions for applicants'.
3. Find the question you want to edit and click the pencil icon.
4. Scroll down to the 'Purpose' section and select: 'Use as a ranking factor'
5. In the 'Answer expectations' section, complete the questions that ask you what makes a good or bad answer. Be as explicit as possible. You can also describe communication qualities you want the AI to consider, such as clarity, professionalism, confidence, or language neutrality The more specific your criteria are, the more accurately the AI will rank applicants.
6. Click 'Done' to save the changes.

1. Go to your job in the 'Your jobs' section.
2. In the left menu, click 'Questions for applicants'.
3. Click the 'ADD QUESTION' button.
4. Select the type of question that best fits your needs: - Yes/No: Useful to automatically filter applicants. - Multiple choice: Useful to automatically filter applicants. - Checkboxes: Useful to learn about applicants. - Open (written answer): Useful to filter or learn about applicants. Ideal for collecting links, portfolio URLs, or specific written information. - Open (video/audio response): Useful to have a better grasp of the applicant beyond what's written.
5. Fill in your question and save it.

Yes! Torre is a global platform, so you can post jobs open to candidates from any country. When setting up your job posting, select the location type that fits your needs: choose 'Remote' if you're open to candidates anywhere, 'Hybrid' for a combination, or 'On-site' if the role requires physical presence in a specific location. If you're hiring remotely but want to limit candidates to certain countries or timezones, you can set location filters directly in the posting. This helps our AI find the right candidates for your role.

To reopen a closed job:

1. Go to the 'Your jobs' section.
2. Open the 'Closed' tab and find the job you want to reopen.
3. Click the open icon in the top-right corner of the job card.
4. Click the 'RE-OPEN IT' button, and your job post will be active again.

To reject a candidate:

1. Go to 'Your openings' and find the job.
2. Click 'CANDIDATES' to open the pipeline.
3. Click the candidate's card you want to reject.
4. Click 'RULE OUT' and select the main reason (e.g. lack of skills or experience, not fluent in the required language, location isn't compatible). The candidate will be informed, including the reason you choose, and will then move to the 'Ruled out' column.

There's no pause option, but you can close the job and reopen it later when you want to receive applicants again. Your candidates stay in your pipeline.

Team Members don’t manage the posting itself; they represent the future team to candidates. Their behavioral traits are factored into the cultural match score. Some can be designated as “Leaders” to highlight their role in the team.

Go to the 'Meet your team' section of your job opening. There, you can add:

• Job leaders, so candidates can see who they would be working with.
• Job admins, who can help manage the job by editing the opening, reviewing candidates, and performing other administrative tasks. To add either one, click the pencil icon and search for the person you want to include.

Admins share the same level of authority as the Job Poster. They can:

• Edit job details (skills, compensation, etc.)
• Manage screening questions
• Access and manage the candidate pipeline
• Move candidates between stages or disqualify them
• Set up automation messages In short, Admins can perform all candidate and job management tasks.

Follow these steps to add a new administrator to your job posting:

1. Go to the 'Meet your team' section of your job posting, then scroll to 'Job admins'.
2. Click the pencil icon.
3. Search for the person you want to add and select them. If they don't have a Torre account, you can still invite them using their email address. The team member will receive an email to be the admin of the job. They need to accept the invitation and follow the steps.

It is not possible to remove yourself as the administrator of your own job posting.

They have different functions, and each plays a key role:

• Admins: Can edit the job posting, review candidates, and use all Torre features.
• Team Members: Focus on showcasing the team’s culture and personality. They appear on the job post so candidates can get to know your team, and their psychometric tests contribute to the Cultural Match score.

Click on the 'Candidates' tab in the left-hand menu of your job opening. This will take you to your applicants pipeline, where you can view and manage all the recruitment stages.

To view only applicants who have completed the pre-screening, go to the top of the Applicants column and check the box labeled “Only show applicants with completed pre-screenings.” This will filter the list to show only those who have finished their pre-screening.

1. Go to the Candidates section of your job opening.
2. In the Manually Invited column, click “Invite candidates to apply.”
3. From there, you can: • Search for a person by name or email and send a direct invitation. • Copy and share the generated link so they can apply directly.

Click on any candidate card in your pipeline to open their genome profile. You’ll be able to:

• Review skills and experience.
• Check answers to pre-screening questions.
• See reputation and match score.
• Access psychometric or cultural fit results.

Easily manage your candidates with these actions available in your pipeline:

• Move candidates between stages for better tracking of their progress.
• Send automated messages to speed up communication.
• Automatically reject candidates to keep them informed about the status of their process. Would you like me to explain in detail one of these?

You can contact applicants in two ways:

• Auto-triggered messages: These are automatic messages that you can configure for each column in your pipeline, depending on your needs. This feature is included with a Torre OS subscription. Each Torre OS subscription includes one free trial for a single job opening, so if you haven't used it yet, you can give it a try.
• Torre Messenger chat: You can find a message button in each candidate’s profile, which allows you to write to them directly through the app. If you want to learn more about other contact methods, just let me know.

Team genomes represent your organization or team profile. They showcase:

• Collective skills and capabilities.
• Behavioral traits (psychometrics).
• Team members and their roles. Admins can edit information, add/remove members, and manage the team’s presence in Torre.ai.

Follow these instructions:

1. Click on your avatar (top-right corner).
2. Go to 'Your teams and companies'.
3. You’ll see all team genomes you’re associated with.
4. Click the team you want to view or manage.
5. You’ll be taken to that team’s genome page. Want to create a new one? Use the 'CLAIM OR CREATE A TEAM/COMPANY GENOME' option in the same dropdown.

Once inside your team genome, you can manage:

• About section: Update description, logo, and general information.
• People: View members, add new ones, reorder by drag-and-drop, and manage leaders/admins.
• Psychometrics: See the team’s collective traits and culture.
• Common skills: Highlight the skills your team shares.
• Jobs: See all job postings created by the team. Look for pencil icons following each section to make changes.

1. Open your team genome.
2. Click People in the left sidebar. To add members: a. Click the pencil icon next to Team members. b. Search and select the person. c. Assign their role. To remove members: a. Find the member in the list. b. Use the options menu to remove them.

Your team's genome includes cultural and behavioral insights. You can view them by following these steps:

1. Go to the Psychometrics tab.
2. View traits measured on scales. Traits are based on members’ profiles. These insights help you understand team dynamics and present your culture to potential candidates.

To edit a team’s genome, you must be listed as an admin. Here’s how to check:

• Go to the People section in the team genome and see if you appear as an admin.
• If you’re not listed as an admin, scroll to the bottom of the screen and use the “Claim this genome” option. This will send a request, and you’ll be granted access to the company genome.

Follow these steps to give someone else admin access to your Team Genome:

1. Go to your Team Genome.
2. In the left sidebar, click People.
3. Scroll down to the Admins section.
4. Click the pencil icon.
5. Search for the person you want to assign as admin.
6. Select them and confirm.

To remove an admin from your job opening, follow these steps:

1. Go to the 'Meet your team' section of your job posting.
2. Under 'Job admins', click the pencil icon.
3. Find the person you want to remove and click the trash icon next to their name.

Go to the Candidates section of your job opening. In the Applicants column, you’ll see the candidates ranked and scored based on how well they meet the filters set in your job posting. Click on each candidate’s name to access the following information: Candidate Profile, skills and interests, reputation. Experience, Timeline and résumé. Raking, match score, pre-screening questions, and psychometric test results.

Torre doesn’t provide technical tests, but I can help validate candidates’ skills and experience in different ways. For example, I can use screening questions to assess technical knowledge, run psychometric tests, collect self-assessments, and even request third-party references to support their profiles. If you prefer, you can also add your own technical tests or external links directly into your pipeline. This way, when you move candidates forward in your selection process, the tests will be sent automatically, making the evaluation seamless and efficient.

For a better candidate experience, all applications must be completed directly through Torre. Data shows that extra steps in the application process can significantly reduce candidate drop-off, so keeping everything on Torre tends to get you better results and more completed applications.

Setting up automatic messages is simple. Go to the candidates section, where you’ll see a three-dot icon in each column. Click the icon in the column where you want to create the automatic message and use tags to personalize it as needed. Remember, only candidates who reach that column will receive the message.

Each candidate’s profile can be downloaded individually from your pipeline, giving you the ability to review and manage each profile in detail. Here’s how:

1. Click on the candidate’s application that you want to download.
2. In the top-right corner of the screen, select the “Download Profile” option. If you want a PDF with more information, you can also download the candidate’s matching score summary from the ‘Match’ section. And that’s it! This makes it easy to access and organize the information for each candidate efficiently.

To report a hire, go to the "Candidates" section within your job posting, where you can see the different stages of your selection process. There, simply drag the candidate to the “Hired” column. If the process is already finished, I also recommend closing the job posting. You can do this directly from the posting itself. If you need help with any of these steps, I’m here to guide you.

To view a candidate's contact information, follow these steps:

1. Open the job posting you want to review.
2. Click the 'Candidates' tab to see all applicants.
3. In the candidate card, click the Message icon to open the conversation panel.
4. At the top of the panel, you'll find the candidate's contact information, including their email address, phone number, social media profiles, and a WhatsApp link to contact them directly.

If you want to have admin access to a Team Genome, here’s how you can do it:

1. Click on your avatar (top-right corner).
2. Go to 'Your teams and companies'.
3. You’ll see all the Team Genomes you’re part of.
4. Select the team you want to view or manage.
5. You’ll be taken to that team’s Team Genome page. Want to create a new one? Just use the 'CLAIM OR CREATE A TEAM/COMPANY GENOME' option in the same dropdown menu.

Go to the 'Candidates' section in the left-hand menu of your job opening. In the 'Applicants' column, you'll see everyone who has applied, ordered by their ranking. While there's no exact application date available, each candidate's card shows their last activity date, which can give you a general sense of how recently they engaged.

As soon as you publish your job, it's automatically list it on the Torre Job Network for free and candidates can start applying right away. If you'd like to attract up to 20x more applicants, you can activate Torre Reach and I'll source candidates for you: https://torre.ai/reach

Yes, your team's genome includes cultural and behavioral insights that factor into fit with candidates.

1. Add people from your company as Team Members on your job post, via the 'Meet your team' section, and have them complete their behavioral traits questionnaire so their info can be measured.
2. Go to the Psychometrics tab on your team genome to view traits measured on scales. These traits are based on members' individual profiles and help you understand team dynamics while showing candidates an accurate picture of your culture. The more team members added and tested, the more complete this picture is.

Yes, with automatic messages. You can set a message for each stage of your candidate pipeline, and it's sent to every candidate who reaches that stage.

Torre Reach is a service that helps you attract up to 20 more candidates for your job openings. Simply set a daily budget, and I, Emma, an AI talent agent, will automatically promote your job to the best-matching candidates, even passive ones, making it faster and easier to fill your roles. You can find more information here: https://torre.ai/reach

Once activated, I automatically:

• Search a database of over a billion professionals to find candidates who best match your profile.
• Share your job posting on the most relevant job boards, online communities, and social media.
• Send messages to some candidates and even apply on their behalf. You’ll receive alerts when candidates are ready to review, along with a daily report of results. You can adjust your job posting criteria at any time, and the process will continue automatically until you decide to stop it. More information: https://torre.ai/reach

Absolutely! You can update or refine your job requirements anytime. I’ll take those changes into account when attracting candidates shortly after you make them.

Follow these steps to activate Torre Reach:

1. Go to the job posting where you want to activate Reach.
2. Click the rocket icon labeled Torre Reach on the left side of the screen.
3. Set your daily budget, duration, and choose whether to focus on volume or passive candidates.
4. Follow the on-screen instructions to complete the payment.

To activate your Torre Reach credits: Follow these steps to activate Torre Reach:

1. Go to the job posting where you want to activate Reach.
2. Click the rocket icon labeled Torre Reach on the left side of the screen.
3. Set your daily budget, duration, and choose whether to focus on volume or passive candidates. If you already have credits, they will be automatically deducted from your balance.

Torre Reach has proven to get you up to 20x more matching candidates. Results may vary depending on the budget invested, role type, and job attractiveness.

Torre OS Pro has two subscription options:

• $99/month per seat, billed annually
• $149/month per seat, billed monthly Learn more and get started: https://torre.ai/es/checkout/torre-os

Torre OS Enterprise pricing is customized – this service will be tailored to your needs. The subscription includes:

• Everything in Torre OS Pro, plus:
• Unlimited seats and access to the candidate database.
• Full analytics dashboard.
• Dedicated programmatic recruiting coach.
• ATS/HR system integrations.

I’ll suggest a minimum daily budget for your job posting, which you can adjust based on how much you want to invest to attract candidates. To see it, click the rocket icon in the left-hand menu of your job posting. You can find more information here: https://torre.ai/reach

Torre OS Pro: Paid per seat ($99/annual billing). Ideal for small to mid-sized teams. Includes an AI recruiter, recruitment automation, a candidate database, and cultural fit matching. Torre OS Enterprise: Custom pricing. Designed for large organizations. Includes unlimited seats, a company-wide talent database, advanced analytics, a dedicated recruiting coach, and ATS/HR system integrations.

Torre Pro is a subscription service that helps job seekers increase their chances of landing their dream job by providing exclusive features and benefits that give them a competitive advantage.

Torre Pro includes these benefits:

• Early access to jobs: Get early access to matching jobs and apply before others, giving you a competitive advantage.
• Enhanced profile visibility: Boost your profile visibility to get seen first by potential employers and recruiters.
• Direct messaging with hiring admins: Message hiring admins directly to stand out from the crowd.
• Verified skills badges (Coming Soon): Certify all your skills with verified badges to demonstrate your expertise to employers.

Torre Pro costs USD $4.99 per month. Get access here: https://torre.ai/checkout/torre-pro

You can easily schedule a call with someone from my team by clicking here In the meantime, feel free to reach out here anytime—I’m always happy to help with any questions you may have.

Follow these steps to cancel the Reach service:

1. Open the job posting where you want to stop the Reach service.
2. Click on the rocket icon labeled **Torre Reach** on the left side of the screen.
3. You’ll see the **“Stop Reach Service”** button. Click it to end the service. Keep in mind that Torre Reach bills in 24-hour cycles, so it keeps running until the current cycle ends, even after you cancel. For example, if you activated Reach at 8am and cancel at 11am, it continues attracting candidates until 8am the next day.

Torre.ai provides these main solutions for companies:

• Torre Reach: Set a daily budget, and my AI will attract 20x more candidates who match your job.
• Torre Headhunt: I identify, engage, and introduce matching candidates directly to you; free when engaging your own database, paid when searching Torre's 1B+ candidate database.
• Torre Staffing: Let Torre handle recruitment, payroll, and compliance for you, backed by a dedicated staffing consultant.
• Torre OS: Automate your candidate pipeline and let my AI manage applicants automatically.
• Torre API: Endpoints and MCP servers to discover candidates, filter them, rank them, and much more. And for candidates:
• Torre Pro: Boost your chances of landing your ideal job with exclusive features and benefits that give you a competitive edge.

Our free Torre Job Network: For Talent seekers:

• Post an unlimited number of job openings
• Receive qualified candidates that our AI filters and ranks based on their fit for your role
• View each candidate’s contact information and full profile at no additional cost
• Manage your candidate pipeline and move candidates through the different stages of the process
• Assess the cultural fit between the candidate and the team
• And even more tools included in your free service For candidates:
• Get job alerts tailored to your preferences and apply for free.

For companies:

• Torre Reach: Get up to 20× more matching candidates. Set a daily budget and let AI attract the best candidates for you. Pricing is flexible and pay-per-use, based on the daily budget you choose for each job post. Learn more here: https://torre.ai/reach
• Torre Headhunt: Free when I engage candidates from your own database. Paid when I search and engage candidates from Torre's 1B+ candidate database. Learn more here: https://torre.ai/headhunt
• Torre Staffing: Your dedicated staffing consultant presents your exact fees before you sign anything, tailored to the role. Once you move forward, you'll submit a 30-day deposit (net terms available for select companies). Learn more here: https://torre.ai/staffing
• Torre OS Pro: Companies automate their candidate pipeline and let me, Emma, AI talent agent, manage their applicants. Available at USD 99/month per seat when billed annually, or USD 149/month per seat when billed monthly. Learn more and get started: https://torre.ai/checkout/torre-os
• Torre OS Enterprise: A tailored solution for larger teams that includes everything in Torre OS Pro, plus unlimited seats, advanced analytics, a dedicated recruiting coach, and ATS/HR integrations. Pricing is customized according to your needs. For candidates:
• Torre Pro: A subscription for job seekers to boost their chances of landing their ideal role, with exclusive features that provide a competitive edge. Available for USD 4.99 per month. Get access here: https://torre.ai/checkout/torre-pro

You can find information about our Terms of Service and Privacy Policy at this link: https://torre.ai/terms

If you are interested in the Torre API, you can learn more about it here: https://torre.ai/apiforprofessionals

Torre is a professional network focused on connecting talent with companies for free.

• If you're hiring, you can post a role and it's immediately visible to thousands of active candidates. Our AI does the matching, so instead of reviewing hundreds of applications, Torre surfaces candidates that actually fit your requirements — based on skills, experience, and what they're looking for.
• If you're looking for a job, you can apply to openings directly or receive notifications as soon as jobs matching your preferences become available. What makes Torre different is the transparency: once you apply, you get instant feedback on how you match and rank compared to other candidates, and you can see exactly why — factor by factor. Which part would you like to explore further?

Torre offers a complete free tier, with additional paid services if you ever need more power. Torre Job Network, free always:

• Post an unlimited number of job openings.
• Receive qualified candidates that our AI filters and ranks based on their fit for your role.
• View each candidate's contact information and full profile at no additional cost.
• Manage your candidate pipeline and move candidates through the different stages of the process.
• Assess the cultural fit between the candidate and the team.
• And even more tools included in your free service. Additional services for when you need more:
• Torre Reach: Set a daily budget, and my AI will attract 20x more candidates who match your job.
• Torre Headhunt: I identify, engage, and introduce matching candidates directly to you, engaging your own database for free or Torre's 1B+ candidate database for a fee.
• Torre Staffing: Let Torre handle recruitment, payroll, and compliance for you, backed by a dedicated staffing consultant.
• Torre OS: Automate your candidate pipeline and let my AI manage applicants automatically.
• Torre API: Endpoints and MCP servers to discover candidates, filter them, rank them, and much more. You can learn more about all our solutions here: https://torre.ai/forcompanies

Torre Staffing is our done-for-you hiring service: it covers recruitment, payroll, and compliance, so you can hire fast and at low cost while a dedicated staffing consultant stays with you through the whole process for total peace of mind. Get started here: https://torre.ai/staffing

Here's how it works:

1. Your dedicated staffing consultant learns your needs and presents exemplary candidates along with the fees.
2. You sign the master service agreement.
3. I identify, engage, and screen candidates for you.
4. Optionally, you review or interview the top candidate(s).
5. We confirm a start date, sometimes as fast as the next business day.
6. You submit a 30-day deposit (net terms are available for select companies).
7. Your staffer gets started.
8. As needed, I find replacements to keep the role covered.

Your staffing consultant presents your exact fees upfront, tailored to the role and your needs, before you sign anything. Once you're ready to move forward, you'll sign a master service agreement and submit a 30-day deposit; net terms are available for select companies.

1. Go to https://torre.ai/staffing and click 'CHAT WITH A CONSULTANT'.
2. Share your hiring needs so your dedicated staffing consultant can learn what you're looking for.
3. Review the exemplary candidates and fees your consultant presents.
4. Sign the master service agreement to move forward. From there, I take over identifying, engaging, and screening candidates for you.

Torre Headhunt lets my AI do the Headhunt for you: I identify, engage, and introduce matching candidates directly to you, and you can optionally choose which ones to engage. Searching your own candidate database is free; searching Torre's 1B+ candidate database is paid. Start a search here: https://torre.ai/headhunt

Here's how it works:

1. I help you determine your requirements: location, job title, skills, and proficiency level.
2. I look for matching candidates among over 1 billion professionals.
3. Optionally, you decide which candidates should be engaged.
4. I engage and screen the matching candidates for you.
5. When a candidate shows interest, depending on your preference, I either introduce them to you directly or help them apply.

It depends on which database I search: engaging candidates from your own database is free, while searching and engaging candidates from Torre's 1B+ candidate database is paid. Start a search to see your options here: https://torre.ai/headhunt

1. Go to https://torre.ai/headhunt.
2. Fill in your requirements: location, job title, skills, and proficiency level.
3. Optionally review and select which matching candidates you want me to engage.
4. I'll engage and screen them, then introduce the ones who show interest to you, or help them apply, based on your preference.

Torre is a professional network focused on connecting talent with companies for free.

• If you're hiring, you can post a role and it's immediately visible to thousands of active candidates. Our AI does the matching, so instead of reviewing hundreds of applications, Torre surfaces candidates that actually fit your requirements — based on skills, experience, and what they're looking for.
• If you're looking for a job, you can apply to openings directly or receive notifications as soon as jobs matching your preferences become available. What makes Torre different is the transparency: once you apply, you get instant feedback on how you match and rank compared to other candidates, and you can see exactly why — factor by factor. Which part would you like to explore further?