Aloware is an omnichannel cloud-based phone system and customer engagement platform for small and medium-sized businesses (SMBs).
One of the critical features of Aloware is its integration with various CRMs such as HubSpot, Pipedrive, and Zoho to name a few, and communication channels, including VoIP phone calls, SMS text messaging, and email.
This allows SMBs to manage all their customer conversations from a single dashboard, making tracking interactions easier, prioritizing leads and support tickets, and ensuring timely follow-ups for sales and support teams.
Aloware also boasts its TCPA-compliant Power Dialer, which aids agents in maximizing their call productivity without fear of accidentally dialing DNC numbers or being tagged as a "scam".
The latest addition to Aloware's roster of competitive features is its own in-app AI chatbot, AlohaBot, which does not require a third-party app integration, making it smoother, faster, and the most advanced in the market.
