About Your Startup Operations
Your Startup Operations is a boutique agency providing operational services to small businesses. We work primarily with small business owners in the United States and our vision is to give power to the people who own small businesses by delivering white glove service while maintaining flexibility, care and affordability.
Our SCORE Values
Solution-focused: Think critically and propose solutions independently.
Curiosity: Ask questions and actively seek understanding.
Ownership: Take full accountability and responsibility for your role.
Resourcefulness: Use all available resources to solve challenges or answer questions.
Excellence: Deliver high-quality work and exceptional results.
Who You Are
You can walk into an unstructured environment and bring clarity to it independently and without needing everything spelled out.
You're warm, energetic, and client-facing ready, people enjoy working with you and that comes through in every interaction.
You thrive juggling multiple priorities in fast-paced, last-minute-change environments. Context-switching doesn't throw you off.
You're proactive and detail-oriented, you see what needs to happen and you move on it before being asked.
You are detail-oriented. Hint: On your first interview, mention which SCORE value you most align with at the end of the interview for huge bonus points.
Role Requirements:
3+ years of experience in administrative or operations roles.
3+ years of experience in event coordination or event administration (quotes, proposals, logistics, not just on-site execution).
2+ years working with clients based in the US, UK, Canada, or Australia.
Fluent English speaker and writer, this is a client-facing role.
Proficient in CRM and event management tools with the ability to learn new systems quickly; Triple Seat experience is a strong plus.
Bonus points if you have experience in catering, desserts, alcohol, or food service events.
Responsibilities:
Own the full event process end-to-end, from the first inquiry all the way to event day. Quotes, proposals, contracts, invoices, follow-ups.
Keep clients happy and informed at every stage, managing last-minute changes and questions without breaking a sweat.
Coordinate event staffing by reaching out to contractors, confirming availability, and making sure everyone knows where to be and when.
Build and manage detailed event timelines so nothing falls through the cracks..
Track and order supplies and inventory ahead of each event, staying two steps ahead of what's needed.
Take ownership of the CRM (Triple Seat), leads, communications, and timelines all live there and you keep it clean and current.
Build SOPs and internal systems from zero. This business is growing fast and you're the person helping it get organized.
Support the founder directly with day-to-day operational and administrative needs as the business evolves.
During slower seasons, roll up your sleeves on business development; think lead sourcing, social media support, and outreach to attract new clients.
Perks & Benefits
Effective immediately
7 paid company holidays (major U.S. holidays listed in original JD)
Regularly paid company social events & game nights
Bi-monthly team training
After 3 months
1 local holiday choice per year
$100/year professional development allowance
One-time $50 workspace reimbursement
10 days PTO / 3 sick days per year
After 1 year
Healthcare reimbursement up to $50/month (eligible expenses)
An additional one-time $50 workspace reimbursement
Possible year-end bonus (company discretion)
If you think that you are qualified, please fill out the form below. Talk to you soon, and come join our team!
