Project Manager
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time
Legal agreement: Employment
Compensation is to be agreed upon.
Shared by 1 day ago
Requirements and responsibilities
The Project Manager will provide leadership, oversight, coordination, and management support for the Veterans Health Administration (VHA) Integrated Veteran Care (IVC) Veteran Family Member Programs (VFMP) Modernization Portfolio. This position supports enterprise modernization initiatives focused on operational transformation, healthcare claims modernization, eligibility modernization, appeals modernization, Electronic Data Interchange (EDI), workflow automation, data integration, and organizational process improvement.The Project Manager will oversee modernization initiatives across multiple operational areas including claims processing, eligibility determination, intake automation, appeals processing, benefits coordination, care coordination, pharmacy support, duty to assist, and customer service operations. The Project Manager will ensure projects are successfully delivered within scope, schedule, budget, and performance expectations while aligning with VFMP governance, modernization priorities, and operational objectives.This role serves as the primary coordination point between Government leadership, operational stakeholders, technical teams, vendors, and contractor personnel. The Project Manager will lead project planning, execution, governance reporting, stakeholder engagement, risk management, schedule management, and implementation coordination activities supporting the VFMP Modernization Portfolio.The Project Manager will support both Agile and traditional project management methodologies while ensuring modernization initiatives improve operational efficiency, reduce processing backlogs, support automation goals, and enhance service delivery to Veterans and beneficiaries.Primary ResponsibilitiesProject & Portfolio ManagementLead and manage modernization projects supporting VFMP operational transformation initiatives.Oversee project lifecycle activities including:Project initiationPlanningExecutionMonitoring and controlReportingProject closeoutDevelop and maintain Integrated Master Schedules (IMS), project plans, timelines, and implementation schedules.Coordinate project milestones, deliverables, dependencies, risks, and action items.Monitor project scope, schedule, resource utilization, and overall performance.Ensure projects are delivered within approved timelines and operational objectives.Support portfolio management activities aligned with VFMP governance standards and modernization priorities.Coordinate synchronization of modernization efforts, organizational change management activities, and knowledge management initiatives.Stakeholder Coordination & LeadershipServe as the primary liaison between Government leadership, operational stakeholders, technical teams, vendors, and contractor personnel.Facilitate cross-functional collaboration among business, operational, technical, and implementation teams.Lead project meetings, governance reviews, implementation discussions, and executive briefings.Prepare and present:Executive status reportsProject briefingsProgress updatesRisk assessmentsRecommendationsDecision support materialsSupport stakeholder engagement and communication activities throughout project lifecycles.Coordinate escalation management and issue resolution activities.Governance, Reporting & ComplianceEnsure modernization initiatives comply with VHA governance standards, policies, and reporting requirements.Develop and maintain:Project Management Plans (PMPs)Risk RegistersAction Item LogsDependency TrackersStakeholder RegistriesStatus ReportsMeeting MinutesImplementation PlansGovernance ArtifactsSupport quality assurance and performance monitoring activities.Monitor contractor performance and deliverable quality standards.Coordinate monthly, quarterly, and executive reporting requirements.Modernization & Operational SupportSupport modernization efforts involving:Claims processing modernizationEligibility modernizationAppeals modernizationEDI implementationWorkflow automationRobotic Process Automation (RPA)Intake modernizationData integration initiativesOperational efficiency initiativesCoordinate implementation and deployment activities supporting modernization projects.Assist with operational readiness planning and implementation support.Monitor project impacts on operational workflows and service delivery.Risk & Issue ManagementIdentify, monitor, and mitigate project risks, dependencies, and implementation barriers.Coordinate issue management and corrective action planning.Escalate critical issues to Government leadership as appropriate.Support development of mitigation strategies and contingency plans.Track and monitor project action items and operational impacts.Team Leadership & CoordinationLead contractor project teams and coordinate project assignments and activities.Support onboarding and offboarding of contractor personnel.Ensure staff compliance with training, security, and project requirements.Promote collaboration, accountability, and continuous improvement across project teams.Coordinate activities across technical, operational, and business teams supporting modernization initiatives.Testing, Deployment & Implementation SupportSupport User Acceptance Testing (UAT), end-to-end testing, and implementation readiness activities.Coordinate implementation schedules and deployment support activities.Support operational transition and post-implementation stabilization efforts.Ensure modernization solutions meet business and operational requirements prior to deployment.Minimum QualificationsEducationBachelor’s degree in:Business AdministrationHealthcare AdministrationProject ManagementInformation SystemsPublic AdministrationOrganizational LeadershipOr related fieldPMP CertificationRequired ExperienceMinimum four (4) years of Federal healthcare, enterprise project management, or modernization program experience.Experience managing complex modernization, transformation, or operational improvement initiatives.Experience managing project schedules, risks, stakeholders, dependencies, and deliverables.Experience supporting operational or technology implementation projects.Experience leading cross-functional project teams in fast-paced environments.Experience preparing executive-level reports, briefings, and governance documentation.Desired QualificationsPrevious experience supporting Department of Veterans Affairs (VA) or Veterans Health Administration (VHA) programs.Experience supporting healthcare claims processing, eligibility modernization, appeals modernization, or EDI initiatives.Experience supporting Federal healthcare modernization or operational transformation efforts.Experience with Agile, hybrid, or enterprise project management methodologies.Project Management Professional (PMP), Agile, Scrum, or related certification preferred.Familiarity with workflow automation and Robotic Process Automation (RPA) initiatives preferred.About AptiveAptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.Founded: 2012Employees: 300+ nationwideEEO StatementAptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)