You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Posted 15 days ago
Requirements and responsibilities
Requirements:
- Fluent in English plus at least one European language (Spanish, French, Italian, Portuguese, or German).
- Based in Europe with valid work authorization.
- Strong written communication skills.
- Comfortable working remotely and async work.
- Previous customer support experience is a plus but not required.
Responsibilities:
- Respond to customer inquiries via email and chat.
- Help users navigate the platform and get the most out of it.
- Document recurring issues and user feedback.
- Coordinate internally to escalate bugs or urgent cases.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)