Sr. Relationship Manager at Edelman Financial Engines | Torre

Sr. Relationship Manager

You'll drive client success and growth by building strategic partnerships for complex plans.
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Full-time

Legal agreement: Employment

Compensation
USD117k - 156k/year
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Remote (for United States residents)
Shared by
Emma of Torre.ai
about 5 hours ago

Requirements and responsibilities


As a Senior Relationship Manager on the Workplace Relationship Management team, you’ll play a pivotal role by building strategic partnerships and providing outstanding customer service to large plan sponsors. The Senior Relationship Manager serves as the primary business owner of a book of complex plans across various plan recordkeepers. This position is responsible for developing and managing an account plan for each client within an assigned book of business that will meet or exceed client expectations while furthering Edelman Financial Engines’ business goals, particularly in areas of client retention, revenue growth, and client satisfaction. Senior Relationship Managers are encouraged to put themselves in the client’s shoes, helping to solve their problems by proposing one of our solutions.Responsibilities:Thoroughly understand client’s business goals, benefits strategy, and annual priorities to establish joint objectives in collaboration with Client Managers, Communications Managers and other internal partnersServe as primary client contact, helping clients understand EFE’s value proposition, in addition to keeping clients advised of new products and services and any updates to EFE’s business strategyDevelop and execute renewal strategy for each clientBuild and implement sales strategy; identify & assess cross sell opportunitiesRepresent clients’ interests within EFE: seek and synthesize input from clients regarding business needs. Determine prioritization and importance for client’s needs and advocate appropriately within EFEIndustry and product knowledge: stay informed of developments and challenges in the 401(k) industry, as well as the advice and discretionary asset management marketsRequirements:7-10 years of institutional relationship experience in Defined Contribution space or similar industry, with proven track record of managing large institutional client relationshipsKnowledge of retirement plans and issues and challenges of the 401(k) marketplaceStrong negotiation and conflict resolution skillsTrack record of successfully selling into existing relationshipsExperience presenting to and communicating complex concepts to various levels of employeesAbility to empower and influence internal colleagues, including crafting and maintaining positive relationships with team members, partners, and senior managementBachelor's degree in Business or related field required; advanced degree a plusAbility to travel up to 30-40% of the timeEdelman Financial Engines takes a market-based approach to pay. The expected base salary range for this role nationally is $117,700 - $156,900. However, final base pay will be carefully determined based on several factors, including responsibilities, job-related skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits, such as a discretionary bonus, health, dental and other wellness plans, and 401(k) contributions. Your recruiter can share more about the specific benefits eligible for this role during the hiring process.About Edelman Financial EnginesSince 1986, Edelman Financial Engines has been committed to always acting in the best interests of our clients. We were founded on the belief that all investors – not just the wealthy – deserve access to personal, comprehensive financial planning and investment advice. Recognized by Barron’s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. Our unique approach to serving clients combines our advanced methodology and proprietary technology with the attention of a dedicated personal financial planner. Every client’s situation and goals are unique, and the powerful fusion of high-tech and high touch allows Edelman Financial Engines to deliver the personal plan and financial confidence that everyone deserves. For more information, please visit EdelmanFinancialEngines.com.
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