Customer service assistant at Klimb | Torre

Customer service assistant

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Full-time

Legal agreement: Employment

Base compensation PEN3k/month
~USD871/month

+ Career development. We deliver online training courses and payment of certifications.

+ Flexible hours and working days. We work for objectives.

+ Birthday day off.

+ Extra vacation days.

+ Possibility of remote work 100%.

+ Supplementary health insurance.

+ Extra days in case of birth of children and marriage.

Non-negotiable
location_on
Remote (for Lima, Peru residents)
Posted over 4 years ago

Responsibilities


⚠️Requirement⚠️ You'll be required to attend to the office 3 times per week. 🚀Objective: ⚡ Maximize the level of satisfaction of Facturedo customers, through service management, answering their questions, and familiarizing them with the characteristics of our service. 🚀 Main Functions: ⚡ Review the new queries made by our customers through the various communication channels that Invoicedo currently has. ⚡ Coordinate with the other areas of Facturedo to provide adequate information to customers. ⚡ Write mass notifications for our customers. ⚡ Support communication with clients and debtors. ⚡ Support in making reports for the CS and management area. ⚡ Will be responsible for assisting the area in resolving doubts, concerns, or queries from our customers.