Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise.The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility.Menlo Security Systems Engineer is a customer-focused, highly technical sales professional who provides support and guidance to prospective and current customers, while collaborating with Territory Sales Managers and partner organizations to recommend and develop appropriate Security-focused solution offerings. The SE acts in a consultative fashion and is looked to as an expert in the IT Security field by the account team, channel partners and customers.ResponsibilitiesArticulate the benefits of Menlo Security solutions for both technical and non-technical audiences. Research technical requirements of an opportunity to scope and architect a solution that meets the customer’s needs.Understand the customer’s business drivers and how to map these to a Menlo Security solution that meets both their needs and budget.Lead Proof of Concept engagements on regional sales opportunities. This includes deployment and configuration of Menlo Security services or software, training individuals on the use of Menlo Security solutions, act as an interface between the Sales organization and technical staff to resolve outstanding issues.Provide reporting and feedback on customer accounts and field activities to Sales, Product Management and Engineering.Work closely with regional Menlo Security Partners to enable partner self-sufficiency and drive partner-led opportunities.Work closely with customers to grow and expand the implementation/integration of Menlo Security products.RequirementsBachelor Degree or Masters Degree in Computer Science or related discipline or Equivalent Experience5+ years pre-sales experience in the computer networking or security spaceExcellent knowledge and experience with a wide variety of IT technologies and security solutions.Day-to-day operations and interactions will involve the following focus areas:Web Proxy TechnologiesMalware Analysis - Static, Delta, and Dynamic / Runtime approachesHost-based Forensics and Windows InternalsNetwork Forensics - Packet Capture and AnalysisEmail Security and Email Flow - Exchange / Domino, Cloud Solutions, AV and Anti-SPAM productsIncident Response - Workflow procedures, evidence gathering, chain of custody handlingSandboxing - Open Source and Commercial solutions: GFI, Cuckoo, SandboxieNetwork Engineering - the OSI model, IPv4/6, Routing, Switching, DNS, VLANs and Subnetting, Taps, Load BalancersNetwork Security - Firewalls, IDS / IPS, HTTP/SSL ProxiesEnterprise Architecture - Active Directory, SCCM, LDAP / RADIUS / TACACS+, 2-Factor Auth.Virtualization Technology - VMware, Citrix, Virtual Desktop InfrastructureOvernight travel throughout the region is required.Additional QualificationsStrong leadership skills with the ability to independently prioritize and execute project tasks in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members.Exceptional written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of Menlo Security products and solutions.Understand and be conversant about Menlo Security competitors, their solutions, strengths, weaknesses, opportunities and threats.Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniquesWhy Menlo?Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
