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Requirements and responsibilities
The Integrations Consultant role for Omatic Software is critical to the success of the company as a lead on Omatic product Onboardings and software training for customers. Our mission is to delight our customers in their use of our products and services. This role focuses on time to value and ensuring customers are live successfully with expedience.Responsibilities include assessing customer data needs, designing and delivering professional and accurate product onboarding and trainings to customers in a timely fashion, and ensuring that Omatic products are configured to meet customer requirements. The Integrations Consultant is a trusted advisor, someone our customers look to for best practices with their Omatic Products and Services.What You Will Be Doing:Conduct remote software onboarding and training engagements on all Omatic Software productsDevelop expertise on Omatic products and remain well-versed on product features and functionalityAccurately assess customer requirementsConfigure systems and provide testing supportWrite and deliver professional documentation customized to the individual needs of each customerIdentify creative technical solutions to complex data issuesDeliver engagements on time and within budgetAccurately track and report project hours, notes, and status within Omatic’s internal systemsConduct internal software trainingsAssist Omatic Sales with selling Onboarding servicesEngage in professional development to ensure ongoing industry knowledgeWhat You Will Bring to Omatic:Self-motivated learner with the ability to self-manage advancing product knowledgeExperience with Salesforce, Salesforce NPSP import and/or data migration processes; Salesforce Admin Certification is a plus!Experience with Raiser’s Edge, Raiser’s Edge NXT, Altru; Raiser’s Edge Certification is a plus!Experience using other non-profit systems including email marketing, peer-to-peer fundraising, online donations, events management and alumni or membership management a plus!Project Management including scheduling, task management and the ability to work with multiple customers and projects simultaneouslySuperior time management skillsMust possess excellent written and verbal communication skills, with the ability to identify and target needs, define technical concepts, and deliver accurate project deliverablesAttention to detail with a strong ability to organize, manage, and execute projects as assignedTechnically savvyAbility to thrive in a fast-paced team environmentAbility to work with a variety of skill levelsWe Empower Those Who Make ChangeJoin us in revolutionizing the non-profit industry!Omatic is the only cloud-based data health and integration platform dedicated solely to non-profits and has helped over 2,600 organizations fuel their missions by providing innovative tools that make data accessible and actionable. The company’s cutting-edge technology empowers non-profits to operate more efficiently so they can ultimately spend more time on what matters – raising money and serving their missions.Omatic has seen substantial growth since its founding in 2002 and has been named to Inc. Magazine’s Inc. 500|5000-America’s Fastest Growing Private Companies list. Recognizing the potential opportunity for integrating all non-profit technologies and the good that can be done through tech integrations in the space, the company is geared for exponential growth, selling into an integration industry that is $30 billion in size. Omatic is well-positioned to dominate and lead the non-profit integration and data services space.This is a place where the employees thrive on helping others, both through business goals and personal pursuits. Fun, energetic, and lively are terms frequently used to describe the culture at Omatic, and this is balanced by an undercurrent of hard work and commitment. The team tackles big challenges, revels in the process of solving big problems, and celebrates the wins for our company and our customers.Omatic HQ is located in a 120,000 square foot class ‘A’ office building at the foot of the Arthur Ravenel Jr. Bridge where we enjoy unparalleled views of downtown Charleston across the Charleston Harbor.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)