Requirements and responsibilities
About the RoleWe're looking for a Head of Observability to join our Observability team and define the future of how Supabase is monitored, debugged, and understood. The group is responsible for supporting our engineers internally, and the millions of developers building on our platform.You'll own the observability strategy end-to-end: the internal platform our teams rely on for incident response and reliability, and the customer-facing product that gives developers deep visibility into their Supabase projects. You'll have significant latitude to evaluate our current tooling, make build-vs-buy decisions, and chart the technical direction for the function.This role is ideal for someone who has built or significantly scaled an observability platform at a devtools company, hyperscaler, or high-scale tech company who is excited about doing it again with a wide mandate and decision-making authority.What You'll Be Responsible ForStrategy & ArchitectureDefine and execute the observability strategy for Supabase, covering logging, metrics, tracing, alerting, and profilingEvaluate and evolve the observability stack: define the right long-term architectureDrive convergence toward a single-pane-of-glass experience internally, creating a cohesive and modern platformEstablish SLOs, SLIs, error budgets, and capacity planning practices that make observability a first-class input to reliability programsProduct & Customer ExperienceOwn the customer-facing observability experience including dashboards, logs explorer, metrics, alerts — and work with Product to make it best-in-class for developersChampion a dogfooding culture where our internal observability platform and our customer-facing product converge, creating a tight feedback loopDefine and deploy best observability practices across our suite of productsTeam & OrgBuild and lead a world-class observability engineering team. Set the bar for hiring, mentorship, and technical excellenceCollaborate with every engineering team to embed consistent, high-quality instrumentation across all Supabase services using OpenTelemetry and related standardsContribute to org-wide documentation, advocacy of best practices, and enforcement of telemetry standardsInfrastructure & OperationsOrchestrate and scale high-throughput data pipelines for telemetry ingestion, storage, and queryingOwn the reliability, performance, scaling, and efficiency of observability infrastructureYou Might Be a Good Fit If YouHave 8+ years of engineering experience, with 3+ years leading or managing teamsHave built, significantly evolved, or operated an observability platform at scaleAre deeply technical across the observability stack: logging, metrics, tracing, alerting, dashboarding. You understand the trade-offs and have strong opinions on architectureHave hands-on experience with tools like Prometheus, Grafana, VictoriaMetrics, ClickHouse, OpenTelemetry, or similar, at production scaleThink about observability as a product, not just infrastructure. You care about the developer experience of the people using your systemsCommunicate clearly across both technical and non-technical audiences, and write wellAre comfortable navigating ambiguity, making high-stakes technical decisions, and moving quickly in a remote-first environmentBonus points if you:Have experience building customer-facing observability products (not just internal platforms)Have worked with Elixir/Erlang in productionHave contributed to open source observability projectsHave experience at a company that dogfoods its own observability toolingWhat We OfferFully RemoteWe hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.ESOPEvery team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.Tech AllowanceUse this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.Health BenefitsSupabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.Annual Off-SitesOnce a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.Flexible WorkWe operate asynchronously and trust you to manage your own time. You know what needs to be done and when.Professional DevelopmentEvery team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.About the TeamSupabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.280+ team members55+ countries20+ languages spoken$500M raised500,000+ community membersWe move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.Hiring ProcessWe keep things simple, async-friendly, and respectful of your time:Apply – Our team will review your application.Intro Call – A short video chat to get to know each other.Interviews – Up to four calls with:Team LeadsFuture teammatesSomeone cross-functional from product, growth, or engineering (depending on the role)Someone from our leadership/founding teamDecision – We may follow up with a final question or go straight to offer.All communication is remote and we aim to move fast.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)