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Shared by 
29 days ago
Requirements and responsibilities
Power the merchant experience for a leading payments-as-a-service solution! 💳🚀Mx51 is looking for an enthusiastic Customer Support Specialist to join their fully remote global team.In this high-impact merchant-facing role, you will handle support requests via Zendesk and troubleshoot technical issues related to banking, payments, and Point of Sale (POS) systems.You'll also identify trends in merchant issues, attempt to replicate bugs, and contribute to internal servicing documentation!🔹 Role: Customer Support Specialist 🔹 Location: Remote (Global) 🌍 🔹 Focus: Technical Support, Zendesk, POS Systems, Payment Troubleshooting 🔹 Requirement: 2+ years of experience as a help desk technician, proven experience troubleshooting banking/payments systems, and high adaptability.Ready to level up your career in FinTech? Apply below!
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