Physical Health Specialist (Physical Therapist) at Sword Health | Torre

Physical Health Specialist (Physical Therapist)

You'll empower healthier lives globally, integrating human empathy with pioneering AI lifestyle support.
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Full-time

Legal agreement: Employment

Compensation
EUR20k - 20.3k/year
~USD22.9k - 23.2k/year
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Remote (for Portugal residents)
Shared by
Emma of Torre.ai
17 days ago

Requirements and responsibilities


At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact.We are hiring a Physical Health Specialist, based in Portugal, motivated by helping people build healthier, more consistent daily habits. This role sits at the heart of the Pulse Global member experience — you will be the human in a three-way conversation alongside our AI lifestyle support assistant, Phoenix, and the members you support.Pulse Global is a daily lifestyle support service for adults, built around four pillars: movement and activity (including resistance training), nutrition, sleep, and stress management. This is not a clinical or diagnostic role. You will work as a Physical Health Specialist — providing accountability, encouragement, and lifestyle guidance to help members build routines they can stick to, entirely through an app-based chat experience.This is a fully remote role based in Portugal, supporting primarily English-speaking members, with occasional support to Portuguese-speaking members.AI Proficiency at Sword HealthAI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.Explorer (Level 1) — Uses AI daily to boost personal productivityBuilder (Level 2) — Creates workflows and tools that elevate the whole teamIntegrator (Level 3) — Embeds AI into products and processes at scaleEvery hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.What you’ll be doingProvide support to adults seeking lifestyle support in Pulse Global's three-way conversation alongside members and Phoenix, our AI lifestyle assistant, delivered primarily through in-app chatProvide 1-to-1 support to members through message-based chat and phone/video calls across the four lifestyle pillars: movement and activity (including resistance training), nutrition, sleep, and stress managementProvide accountability, encouragement, and personalised lifestyle guidance to help members build habits they can sustainGuide members through movement nudges, resistance training routines, breathwork, and wind-down contentShare qualitative member feedback with the product and clinical teams to help improve the experienceOversee care plans tailored to members to ensure engagement in their programs What you need to haveBachelor's degree ("Licenciatura") in Physical Therapy (240 ECTS / 4-year programme)Active registration and cédula profissional with "Ordem dos Fisioterapeutas" (OF)Minimum 3 years of clinical experience in musculoskeletal disordersFluent in English (written and spoken) — non-negotiable; majority of member interactions are in EnglishProficiency in Portuguese, for occasional support of Portuguese-speaking membersStrong written communication skills — warmth, clarity, and motivation through a digital chat interfaceDemonstrable experience in behavioural coaching, including lifestyle habit formulation, motivational interviewing, and long-term wellness supportComfortable working within a defined wellness scope and redirecting clinical questions appropriatelyA plus if you have:Experience in lifestyle or wellness coaching (e.g. weight management, behaviour change)Familiarity with digital health or AI-assisted toolsPortugal - Sword Benefits & Perks:Health, dental and vision insuranceMeal allowanceEquity sharesRemote work allowanceFlexible working hoursWork from homeDiscretionary vacationSnacks and beveragesNote: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
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