Middle Customer Support Specialist at GR8 Tech | Torre

Middle Customer Support Specialist

You will resolve complex technical challenges, ensuring reliable performance for a global iGaming leader.
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Full-time

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Shared by
Cata Morales
21 days ago

Requirements and responsibilities


Provide top-tier B2B technical support for the global iGaming industry! 🎧🚀In this high-impact role, you will act as the first line of technical defense for B2B clients, managing incidents, reproducing issues, and collaborating closely with DevOps and QA teams.Manage incidentsReproduce issuesCollaborate with DevOps and QA teamsIf you have a strong problem-solving mindset and thrive in a fast-paced, shift-based environment, this is for you!🔹 Role: Middle Customer Support Specialist🔹 Focus: B2B Technical Support, Incident Handling, Jira/Confluence, iGaming🔹 Requirement: 1+ year of B2B tech support experience, hands-on Jira experience, and proficiency in English along with Russian or Ukrainian.Ready to resolve complex technical challenges? Apply below! 👇
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