American IT Systems is a rapidly growing staffing and recruitment firm specializing in providing comprehensive hiring solutions across the United States. With a focus on both technical and non-technical roles, the agency offers flexible staffing options, including contract, contract-to-hire, and permanent placements, to meet the diverse needs of its clients.This senior role drives the configuration, integration, and deployment of Dynamics 365 Commerce (e-Commerce, POS, call center, and omnichannel) alongside F&O Finance and Supply Chain modules. It ensures seamless B2B/B2C experiences compliant with US sales tax and Indian GST/e-invoicing rules for multi-entity setups spanning USA and India operations.Key ResponsibilitiesLead requirements gathering, fit-gap analysis, and process design for Commerce scenarios including storefronts, POS, order management, payments, pricing, promotions, and returns across online/in-store channels.Configure D365 Commerce modules: site builder, product catalogs, assortments, channels, loyalty programs, and B2B hierarchies, integrated with F&O inventory, procurement, and finance.Design and test integrations between Commerce, F&O, Power Platform, and third-party systems (payment gateways, ERPs, shipping carriers) using dual-write, APIs, and Commerce Scale Units.Set up tax engines, financial dimensions, and reporting for US nexus rules, Indian GST, and multi-currency settlements in global Commerce operations.Drive data migration for products, customers, pricing, and orders; support UAT, performance testing for peak sales volumes, and hyper care post-go-live.Conduct end-user training, change management, and optimization workshops for retail/Commerce stakeholders across USA/India time zones.Collaborate with technical teams on extensions (e.g., custom checkout flows) and contribute to pre-sales demos/RFPs for omnichannel solutions.Mentor juniors on best practices, release updates, and reusable Commerce assets for faster deployments.Required Experience (8-10 Years)8-10 years in retail/e-commerce/ERP consulting, with 5+ years hands-on in D365 Commerce, F&O integration, and 3+ full-lifecycle implementations.Delivered omnichannel projects for USA/India clients, including POS rollouts, headless e-commerce, and B2B portals with localization.Experience in Agile delivery, global teams, and high-volume transaction environments.If you are interested in this exciting opportunity, please send your resume to careers@americanitsystems.com.
