Customer Care Associate at Fixity Technologies | Torre

Customer Care Associate

You'll drive robotic efficiency and elevate customer experience through real-time technical support.
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Full-time

Legal agreement: Employment

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Remote (anywhere)
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Shared by
Laura Motta
20 days ago

Requirements and responsibilities


Monitor and assist cleaning robots in real-time to ensure efficient operations. Handle customer queries via email, chat, and phone. Troubleshoot and resolve technical issues related to robotic systems. Collaborate with technical teams for issue resolution. Maintain records of interactions and continuously improve product knowledge.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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