Head of CX and Branding at Singular Agency | Torre

Head of CX and Branding

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Full-time
Compensation
USD2.5k - 3k/month
Non-negotiable
location_on
Remote (for México residents)
Remote (for El Salvador residents)
Remote (for Guatemala residents)
Remote (for Honduras residents)
Posted 11 months ago

Responsibilities


The ideal Head of CX and Branding is a hybrid thinker and maker — equally comfortable leading executive discussions and crafting design systems. She embodies taste, clarity, and empathy, translating complex client goals into design narratives that scale. Attributes: * Deep expertise in UX/UI design, branding, and digital product aesthetics. * Skilled in experience design, client education, and design leadership. * Strong storytelling ability — can articulate the why behind every design decision. * Understands how design connects to business outcomes, user behavior, and client trust. * Hands-on creative, not just strategic — leads through output, not only oversight. Strategic Impact: * Elevates Singular’s reputation as a premium experience partner, not just a delivery firm. * Strengthens client retention and differentiation through world-class design quality. * Ensures internal and external experiences — from dashboards to decks — embody Singular’s commitment to clarity, precision, and excellence. * Builds a design-first culture where aesthetics, empathy, and measurable outcomes coexist.