Customer success coordinator at Luxury Presence | Torre
Customer success coordinator
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Luxury Presence

Customer success coordinator

Luxury Presence
Posted by
Melissa Ricardo Hoyos
Florencia Gomes
Maria Jimena Pantaleo
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(835) info
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Help us provide cutting-edge technology and marketing tools to top real estate agents and brokers.
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Full-time

Legal agreement: Contractor

Currency exchange and taxes to be paid by:

Candidate

Compensation USD20k/year
Non-negotiable
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Remote (for Mexico residents)
Remote (for Argentina residents)
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Visa sponsorship: No
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Posted almost 4 years ago

Requirements and responsibilities

As a client onboarding coordinator, your role is to project manage the build-out and design of award-winning websites for the world’s top luxury real estate agents. ◽ Qualifications - Understanding what amazing design looks like; Maintaining an amazingly high bar for website quality and design; you love the details and won’t compromise - Interpreting, guiding, and executing the client’s vision - You should be able to understand and produce all written and spoken forms in English. - 0-2 years experience in website design and project management - Previous success interning or working in fast-paced, high-volume environments - Coordinated client calls, meetings, and projects - Experience serving clients and attending to their needs - Working efficiently and knowing how to hit deadlines ◽Character traits - Drawing people in with your excitement and can-do attitude - An interest in the luxury real estate industry (a passion is a plus) - Being positive and having a sense of humor - Being hyper-organized and project-oriented - High attention to detail ◽ Responsibilities - Work with the client to understand their business, brand, and vision and communicate it to our internal teams - As the primary point of contact, you are both a brand ambassador for Luxury Presence and a project manager who will guide clients through their first 4-8 weeks with the company - Communicating with clients, particularly in explaining the order of operations, technical complexities, and setting expectations - Master our product, processes, and tools to deliver an amazingly beautiful website product while ensuring that you are meeting all deadlines for the clients that you are managing Are you hyper-organized and project-oriented? Are you eager to hit the ground running? If so, we’d love to speak with you!
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