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Shared by 
19 days ago
Requirements and responsibilities
Own the end-to-end client relationship from onboarding through renewal. Serve as the first friendly face and primary touchpoint, resolving issues directly and ensuring clients feel heard and supported. Learn Cymate's processes, tools, and policies to handle the majority of client needs, coordinate with teams for more complex issues, and advocate for the client until resolution.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)