Omar Vásquez

I have over 9 years of experience in the field of technical support and helpdesk analysis, backed by 3 additional years as a web developer. I work as a Junior Developer at Plan Left, a digital marketing agency that specializes in creating and managing e-commerce solutions for small and medium businesses. My core competencies include web development, technical support, customer service, problem-solving, and project management. I have developed and maintained websites in Wordpress, Drupal, and custom applications using PHP frameworks such as Laravel, CodeIgniter 4, and Symfony, alongside server-side enhancements with Node.js. Additionally, I'm adept at compiling assets with Laravel Mix and have experience in developing custom themes for Bigcommerce using the Stencil CLI tool. Furthermore, I have handled tickets, testing, server administration, and scripting tasks using Jira, Cypress, Ubuntu, Bash, and Python. My expertise spans across a variety of technologies and methodologies, allowing me to deliver high-quality solutions tailored to the unique needs of each project. Additionally, I have demonstrated my skills and knowledge in IT service management by obtaining the ITIL4 Foundation certification. My goal is to create innovative and user-friendly web applications that exceed the expectations of clients and users alike.