Nirvana Zambrano
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Nirvana Zambrano

Nirvana Zambrano  new_releases

About

Detail

Industrial Engineering - E commerce - Food & Groceries Last Mile Delivery - Growth - Ads - BI
Bogota D.C., Colombia

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 17% verified
  • S
    Growth Operations public Remote experience
    Startup Kitchenita
    Aug 2022 - Jun 2023 (11 months)
    - Led data analysis and customized dashboard management, optimizing KPIs to drive informed marketing decisions. - Drove successful SEM ads campaigns. - Conducted A/B tests for LATAM promotional campaigns (Rappi, Pedidos Ya, Uber Eats, Didi). - Developed pricing strategies for virtual brands, enhancing market competitiveness and nurturing customer loyalty. Building LATAM's largest data‑driven virtual restaurants portfolio partnering with leading F&Bs and renowned chefs.
  • P
    Operations Manager
    Piddo
    Nov 2021 - Jul 2022 (9 months)
    - Led data analysis and dashboard management, optimizing KPIs to drive informed operational and marketing decisions. - Drove successful SEM ads campaigns. - Supported couriers (RappiTenderos) with ongoing training to meet diverse demand. Creating virtual restaurants brands to optimize kitchens.
  • Rappi
    Operations Expansion Lead (Couriers) verified_user Verified experience
    Rappi
    Sep 2021 - Nov 2021 (3 months)
    - Led data analysis and customized dashboard management, optimizing KPIs to drive informed operational decisions. - Successfully expanded into central Colombian cities, establishing a strong operational presence. - Supported couriers (RappiTenderos) with ongoing training to meet diverse demand. Rappi is a Latin-American company and the First Superapp in the region.
  • Freshapp
    Operations Director
    Freshapp
    Jun 2019 - Jun 2021 (2 years 1 month)
    - Managed 6 Dark Kitchens in Bogota. - Coordinated delivery to 200+ daily customers with last-mile logistics. - Led data analysis and dashboard management, optimizing KPIs to drive informed operational and marketing decisions. - Implemented loyalty and referral programs, executed targeted marketing emails, sms and calls. - Administered websites on various marketplaces and 3PL platforms (Rappi, Didi, iFood). Healthy food delivered to your door in less than 30 minutes.
  • Freshapp
    Operations Manager
    Freshapp
    Jun 2018 - May 2019 (1 year)
    - Managed food manufacturing plant. - Reduced food cost from 35% to 27% per month through effective purchasing administration. - Led data analysis and dashboard management, optimizing KPIs to drive informed operational and marketing decisions. Healthy food delivered to your door in less than 30 minutes.
  • Fichet Colombia
    Buyer
    Fichet Colombia
    Feb 2017 - May 2018 (1 year 4 months)
    - Oversaw national purchases for spare parts and after‑sales services. - Monitored export equipment, including turnstiles, trafc barriers, and electronic locks. - Managed foreign exchange purchase transactions for international supplier payments. Exclusive representative company of security access control solutions.
Education verified_user 0% verified
  • B
    Internal Auditor QHSE
    Bureau Veritas Spain
    Apr 2019 - Jun 2019 (3 months)
  • Universidad Militar Nueva Granada
    Industrial Engineer
    Universidad Militar Nueva Granada
    Jan 2011 - Jan 2016 (5 years 1 month)