Juan Esteban Florez
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Juan Esteban Florez

Juan Esteban Florez  new_releases

About

Detail

Product/Growth Analyst
Bogota D.C., Colombia

Contact Juan regarding: 

work
Full-time jobs
Starting at USD1.4K/month
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Internships
Starting at USD1.2K/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 34% verified
  • C
    Product Growth Analyst verified_user Verified experience
    Castia YC W22 – Real Estate & Fintech solutions
    Jan 2024 - Current (1 year 6 months)
    Day-to-day design experiments to improve funnel conversions from acquisition, activation, and retention. Conduct research exercises with customers and other stakeholders to validate concepts or changes made. Develop and execute product growth strategies to increase user adoption and enhance retention. Conduct A/B tests to optimize and improve the user experience. Research market trends and competition to inform product growth decisions.Collaborate with Growth Marketing teams to align product growth strategies with company goals. Also exporting and transforming data for analysis, help with the creation and analysis of dashboards and creation of SQL querys for Growth and retention analysis.
  • C
    Buisness Operation Analyst
    Castia YC W22 – Real Estate & Fintech solutions
    Jul 2023 - Dec 2023 (6 months)
    Day-to-day Customer service focused at Customer-Centric Approach, Effective Communication with de customers and Problem Resolution. Construction and optimization of the Units econimcs,focused at Cost Analysis, Revenue Optimization and Efficiency Improvements. Creating tools to improve the customer expirence as well as the team expirence in the fierentes areas of the company focused at the Data analytics.
  • P
    Operations Intern
    Payflow YC S
    Jan 2023 - Jun 2023 (6 months)
    Day-to-day account management, planning strategies to improve daily actions and engagement of Payflow in different companies that have over 500 employees
  • C
    Business Operations Analyst
    Castia YC W22 – Real Estate & Fintech solutions
    Jun 2022 - Dec 2022 (7 months)
    Day-to-day optimization and creation of efficiency tools in order to increase sales and growth and customer engagement. Dealt with tools such as Monday, Salesforce, Google Suite, Zapier, Notion, and SQL (Visual Studio) using Scrum and OKR methodologies.
  • Morey's Piers
    Operations Associate verified_user Verified experience
    Morey's Piers
    Jun 2021 - Aug 2021 (3 months)
    • Dealt with high-stress situations with customers, high-attendance days, and accidents. Developed required social skills such as conflict resolution, empathy, and persuasion. • Worked with extreme rides that requires following strict protocols to ensure customers' safety. Developed skills such as responsibility, teamwork, and communication.
  • Z
    Sales Associate
    ZARA y Bershka
    Jun 2018 - Jul 2018 (2 months)
    Dealt with high-stress situations such as high-attendance days, and fast requests.
Education verified_user 0% verified
  • U
    pre-grado, Ingeniería industrial
    UniversidaddelosAndes
    Jan 2017 - May 2024 (7 years 5 months)