Executive Assistant and Account Manager
Superior Group of Companies
Feb 2019 - Apr 2024 (5 years 3 months)
As a professional assistant with a background in business, case management, and account management, i excel in providing executive and administrative support while managing diverse tasks and projects efficiently. My experience includes customer service via phone, email, and chat, scheduling, and organizational tasks. I am proficient in Microsoft Word and Excel, utilizing these tools for effective document and data management.
I have worked in a back-office role handling case resolutions, updating fabric prices and codes, and assisting customers with website access and order troubleshooting. I was responsible for updating sensitive personal information, processing payments, creating invoices for large companies, coordinating projects to tra