Bryam Gradiz Banegas

Bryam Gradiz Banegas

About

Detail

Gerente de Ventas at Grupo Comunicado - Querétaro, Qro.
Santiago de Querétaro, Querétaro, Mexico
Contact Bryam regarding: 
work
Full-time jobs
Starting at USD950/month
Flexible work
Starting at USD6/hour

Timeline

work
Job

Résumé

Jobs verified_user 50% verified
  • C
    Customer Service Rep
    Cart
    Feb 2025 - Current (1 year 7 months)
    In the Customer Service Position, I was responsible for addressing customer inquiries and providing detailed information about our clothing products, ensuring a high level of customer satisfaction. I maintained regular communication with clients to resolve issues and answer questions, which allowed me to gain valuable insights into the business operations and customer needs. Additionally, I utilized Google Sheets daily to track client appeasements and coordinate with the warehouse regarding any delivery issues, enhancing our operational efficiency. My role also involved developing relationships with clients through consistent follow-ups on their cases, which contributed to a deeper understanding of customer sensitivities and improved servic
  • s
    Collections Agent verified_user Verified experience
    scalpex
    Jun 2023 - Jan 2025 (1 year 8 months)
    In my role at Scalpex, I was responsible for managing collections, specifically focusing on collecting electric bills from clients primarily in Texas. I utilized Google Sheets to meticulously track monthly collections, categorizing them by active and inactive accounts to ensure comprehensive oversight. Additionally, I employed a CRM system to maintain detailed client profiles and review histories, which enabled us to qualify clients for potential extensions based on their payment behaviors. Furthermore, I participated in continuous meetings that provided insights into business operations, including seasonal trends and effective strategies for optimizing our collection efforts. I also recognized the importance of typing during customer inter
  • G
    Sales Supervisor and Trainer verified_user Verified experience
    Grupo Comunicado
    Jan 2019 - Jan 2022 (3 years 1 month)
    As a Sales Supervisor and Trainer, I gained extensive experience in sales while leading a team of 20 individuals. My responsibilities included teaching and training personnel, building sales reports, setting targets, and providing feedback to the team. I successfully sold carports, garages, and commercial buildings as a dealer to clients, generating a total of $550,126.33 in revenue for the company over two years, and achieving a remarkable total of $2,211,176.87 with my team. Additionally, I ensured thorough process documentation of every call, which was crucial for obtaining construction permits and ensuring accurate building specifications. My typing skills were essential in facilitating a smooth customer service experience, allowing me
  • Scotiabank
    CUSTOMER SERVICE verified_user Verified experience
    Scotiabank
    Jan 2018 - Jan 2019 (1 year 1 month)
    In my role in customer service, I gained extensive knowledge about billing processes and the operational aspects of banking. I received comprehensive training and constructive feedback, which significantly boosted my confidence in my abilities. The job involved addressing customer complaints and effectively selling credit cards. Additionally, I engaged in business development by learning to identify suitable client profiles for credit card offerings. This training provided insights into client qualification criteria, the bank's profit mechanisms related to credit cards, prevailing market interest rates, and trends associated with various client profiles. Furthermore, I recognized the importance of typing skills in my role, as accurate data
  • T
    CUSTOMER SERVICE
    TELETECH (DISH)
    Jan 2015 - Jan 2016 (1 year 1 month)
    This was my first introduction to the world of call center service, where I received training and quickly adapted to the role. Within a couple of months, I underwent additional training to transition to technical support. This job taught me valuable skills, including how to sell a product and effectively manage customer relationships. I also developed a strong sense of tolerance and patience. Additionally, I engaged in process documentation by recording the details of customer calls and inputting the information into our CRM system, which enhanced our ability to track customer interactions and improve service delivery. My typing skills were also utilized to ensure accurate and efficient documentation of client information.
  • R
    SALESMAN
    RIO SECRETO
    Jan 2011 - Jan 2012 (1 year 1 month)
    Rio Secreto is a touristic park in I was only 15 years when I started working and developing myself in a sales environment, Rio Secreto is an amusement park my jab was to sell the pictures taken to the tourist on the caves I gave my speech in Spanish and English.