Customer Service
Claro Argentina SA
Mar 2018 - Sep 2021 (3 years 7 months)
As a commercial advisor, my goals were about attracting new clients, retaining others, and building customer loyalty. beyond serving clients and clarifying doubts. My responsibilities were about empathizing with clients, showing them the options, and providing solutions to their doubts and concerns.
Since Claro is one of the largest telecommunications companies in all of Latin America, not only offers telephone services and mobile equipment; Internet services for the home are also offered, insurance policies in case of theft, loss, or damage to cell phones, TV service, mobile, landline and Wi-Fi services for companies.
Receiving clients and offering them solutions in record time and with the best disposition makes a difference. Following