Alex Landaverde Lead Manager - Closer (Real Estate) - (Foreclosures, Probates,

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Lead Generator, Real Estate

Indigo Investment Group

Feb 2022 - Current (4 years 7 months)

Maintained professional knowledge by attending real estate courses and seminars. Listed properties for sale on multiple listing services (MLS) and online platforms. Achieved sales targets consistently through diligent follow-up and negotiation skills. Implemented strategies to sell properties quickly at the best possible price. Built and maintained relationships with clients through excellent service and follow-up. Coordinated with home inspectors, appraisers, and other real estate professionals. Facilitated communication between buyers and sellers to reach mutual agreements. Scheduled property showings with buyer clients and listing agents. Prospected for seller and buyer leads and worked hard to convert leads to appointments. Communicated

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Acquisition Manager

House Liquidators

Apr 2019 - Dec 2021 (2 years 9 months)

Supervised department staff, delegated and monitored tasks, and coordinated workflow to ensure efficient operations. Assisted with developing procurement SOPs and implementing training to improve adherence to best practices. Tracked, reported on, and improved procurement KPIs, contributing to enhanced operational performance. Developed and implemented purchasing strategies for value creation, while also utilizing lead generation techniques to identify potential suppliers and enhance procurement opportunities. Employed GoHighLevel (GHL) as a strategic tool to manage leads and communications within the real estate industry, enhancing efficiency in supplier identification and relationship management.

Sales Associate

Teleperformance

Jan 2012 - Nov 2018 (6 years 11 months)

Used POS system to scan customer purchases, calculate prices and process transactions. Supported cashiers and customers to locate products, confirm prices, and replenish stock. Embodied company mission and values through honesty, integrity and high-quality performance. Processed customer orders quickly to prevent long queues. Collaborated with store team to meet periodic sales goals. Built repeat customer base through excellent service. Welcomed customers and offered quick assistance to handle diverse needs. Asked open-ended questions to identify customers' needs. Helped customers quickly navigate store and locate items.

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Customer Service Representative

Sykes Call Center

Jun 2003 - May 2011 (8 years)

Researched assistance requested and offered accurate information to resolve issues and respond to inquiries. Answered inbound calls to greet and assist customers with various needs and questions. Resolved customer inquiries, complaints, and issues providing insightful solutions. Communicated with clients over phone, email and chat platforms. Provided translations for customers seeking information unavailable in required language. Collaborated with team members in different departments to meet needs of [Language]- speaking customers. Employed excellent multitasking, research and time management abilities to effectively handle high volume of calls. Placed outbound calls to follow up with [Language]-speaking customers and resolve issues. Updat

Cold Caller

Indigo

Alex Landaverde

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