Oscar Rios

Oscar Rios

About

Detail

Customer service and Tech support
San Salvador, San Salvador Department, El Salvador

Timeline

work
Job

Résumé

Jobs verified_user 25% verified
  • freelance
    Freelance - Sales & Customer Service
    freelance
    Oct 2023 - Current (2 years 11 months)
    Sales, interpretation, and client assistance for legal, financial, and real estate projects. Provided customer guidance, case follow-ups, and interpretation support.
  • World Connection
    Tech Support (Quicken Platform) verified_user Verified experience
    World Connection
    Nov 2022 - Oct 2023 (1 year)
    Delivered technical and customer support for a financial software platform. Assisted with troubleshooting and general customer inquiries.
  • S
    Assistant / Dispatcher verified_user Verified experience
    Skycom (Amazon Logistics)
    Feb 2022 - Sep 2022 (8 months)
    Coordinated delivery routes and monitored logistics operations. Supported administrative and tracking tasks for delivery drivers.
  • UBIQUITY GLOBAL SERVICES
    Customer Service Representative
    UBIQUITY GLOBAL SERVICES
    Jan 2020 - Feb 2022 (2 years 2 months)
    As a Customer Service Representative, I provided exceptional customer support and information on healthcare and insurance services, ensuring that clients received the assistance they needed in a timely manner. My role involved effective appointment management and client relationship management (CRM) to enhance customer satisfaction and loyalty. Additionally, my experience in the construction industry in the US has equipped me with valuable insights into sales processes and lead management, allowing me to understand diverse customer needs and improve service delivery across various sectors.
  • UBIQUITY GLOBAL SERVICES
    Sales & Customer Support
    UBIQUITY GLOBAL SERVICES
    Mar 2017 - Feb 2018 (1 year)
    Handled customer inquiries and sales for mobile service accounts.
  • Skycom
    Sales Agent
    Skycom
    Nov 2016 - Feb 2017 (4 months)
    Processed product orders and provided customer assistance in the auto parts sector.
  • O
    Customer Service Agent
    One Call Care (Cognizant)
    Mar 2014 - Jul 2016 (2 years 5 months)
    Supported transportation coordination, interpretation, and administrative tasks.
  • Teleperformance
    Customer Service Agent (Hilton Honors)
    Teleperformance
    Nov 2013 - Feb 2014 (4 months)
    Assisted customers with hotel reservations and loyalty program inquiries.
Projects (professional or personal) verified_user 0% verified
  • Indigo
    Real Estate lead adquisición
    Indigo