Z
ZOE
About
Detail
Virginia, United States
Résumé
Jobs
verified_user
0% verified
- OTeam Lead - Account Manager & Customer SuccessOracle CanadaJun 2012 - Current (14 years)• Top Enterprise Accounts of USA & Canada - enterprise-sized accounts in the SaaS AI/ML industry, Open-Source Community • Forte in Account Management and Customer relationships. • Team Lead of 40 Sales Professionals spread across multiple regions. • Onboarding for customers - including key processes, escalation pathways, and initial account/user setup. Strategic and influential partner for resellers & Account Executives. • Review customer feedback and prioritize feature requests • Analyze data and metrics around customer engagement and growth • Ensure onboarding of new customers leads to success and active programs • Driving renewals and expansion effectively by over-achieving targets • Accounts in Federal Community, Public Sector
- VBusiness Development ManagerVirtual Space InfotechNov 2010 - Jul 2012 (1 year 9 months)• Enabling Marketing & Sales Campaigns for chain of hotels. • Leading Sales team throughout the Life Cycle of our Product. • Developing Client relationship and Customer Satisfaction.
- BTerritory ManagerBajaj Allianz(India)Jul 2009 - Oct 2010 (1 year 4 months)• Sales, Renewal & Operations. • Team handling: working with Individual Contributors aiming to achieve their monthly/quarterly/annual targets. • B2B Relations & Corporate tie-ups.
Education
verified_user
0% verified
- OOracle Cloud CertificationsJan 2025 - Current (1 year 5 months)
(MBA) MasterSymbiosis International UniversityJul 2007 - Current (18 years 11 months)- Bachelors of Arts(2006)University of DelhiJul 2003 - Jul 2006 (3 years 1 month)