STS Cross Functional Security Technology Support Engineer
Ernst & Young
May 2025 - Current (1 year 2 months)
Provide operational support for global security technologies during o�-business
hours, ensuring stability, performance, and availability of critical systems.
Manage and coordinate incidents and planned maintenance, engaging with
internal teams, vendors, and stakeholders to minimize impact and restore services
e�iciently.
Deliver end-to-end troubleshooting across diverse platforms, monitor security tool
health, and document operational issues to drive continuous improvement.
Support daily run-state activities, facilitate knowledge transfer, and provide
enhanced visibility to other teams on ongoing e�orts and challenges.
Key Technologies & Tools: Sentinel, Splunk, Cribl, Qualys, Global Vulnerability
Management, AquaSec, PMC, MDM, MDE,