Zama Angel Shange

H

Pre-litigation executive

H-F solicitors

Nov 2024 - Current (1 year 8 months)

Computer skills, communication skills, client handling skills, research skill, numeric skills, drafting skills, analytic skill, imputing data skills. Schedule management

C

Collections/Customer service advisor

CONCETRIX S.A

Oct 2023 - Current (2 years 9 months)

Negotiating skills, customer service

I

Sales Consultant

Isonova

May 2019 - Aug 2024 (5 years 4 months)

Generating leads and turning them into opportunities for sales. Contacting potential customers via telephone, email and face to face. Arranging meetings with prospects in order to demonstrate products. Negotiating prices with potential customers and closing sales. Identifying opportunities for new business within the market. Paying attention to competitors and their activities within the industry. Building long term relationships with new and existing customers. Ensuring all administration relating to sales is completed effectively. Working closely with other departments and finding opportunities to cross sell.

B

Sales consultant

Bride&co/Euro Suites

Apr 2018 - May 2019 (1 year 2 months)

Sales Agent

Ignition

Jan 2014 - Jan 2015 (1 year 1 month)

Research potential leads from business resources Contact potential customers through phone calls and emails Determine customer needs and offer product or service solutions and support Deliver customized, targeted sales strategies Close sales and lead customer through the purchasing process Meet all quotas for inside and outside sales Maintain a record of calls through our computerized system Create and maintain a database of prospective clients

Admin/ Customer service representative

CCi

Cancelling customer's policy on request and responding to customer Transferring funds from different customer's policies Submitting payment to the bank Refunding customer and adjusting refunds accordingly Backdating cancelations as per required documents Preparing payment summary Issuing Certificate of Currency and Certificate of insurance Handling duplicated policies Assessing unprocessed refund due to error and apply required process

Zama Angel Shange

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