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Yramae Nebul

About

Detail

Customer Service Representative, Technical Support Representative and Collection Specialist.
Taguig, Metro Manila, Philippines
Contact Yramae regarding: 
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Full-time jobs
Flexible work

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • S
    Collections Specialist
    Service Finance Company
    Nov 2025 - Aug 2026 (10 months)
    • Manage customer accounts and oversee repayment schedules • Provide solutions for overdue balances while maintaining client relationships • Ensure compliance with financial regulations and company policies
  • P
    Printing Shop
    Aug 2025 - Current (1 year 1 month)
    More on printing/photocopy
  • Q
    Technical Support Representative
    Quantum Fiber
    Sep 2024 - Oct 2025 (1 year 2 months)
    • Delivered technical assistance for fiber internet services • Troubleshot connectivity and account issues with efficiency • Supported customers with billing and service inquiries
  • T-Mobile
    Customer Service Representative
    T-Mobile
    Apr 2023 - Feb 2024 (11 months)
    • Assisted customers with mobile service plans and device support • Handled escalations and ensured high satisfaction scores • Promoted loyalty programs and retention offers • Utilized CRM systems to manage account additions and consistently met sales targets
  • ebay
    Customer Service Representative
    ebay
    Jan 2017 - Jun 2023 (6 years 6 months)
    • Provided marketplace support for buyers and sellers • Resolved disputes and guided users through platform policies • Maintained consistent performance metrics for service quality
  • Nationstar Mortgage
    Collections Associate
    Nationstar Mortgage
    Sep 2016 - Dec 2016 (4 months)
    • Contacted clients regarding overdue mortgage accounts • Negotiated repayment terms and documented agreements • Supported team goals for monthly collection targets
Education verified_user 0% verified
  • S
    Bachelor of Business
    STI College – Global City
    Jun 2012 - May 2016 (4 years)
    • Completed comprehensive coursework in business administration, management, and finance • Developed strong analytical and organizational skills applicable to customer service and technical support roles • Engaged in projects and case studies that enhanced problem-solving and communication abilities