• Over nineteen years of combined experience working as a Senior Project Manager, Senior Program Manager, and IT Risk Manager, including information security (Cyber Security) and IT management, with expertise in Services, Health, Business Process Outsourcing (BPO), Banking, and Oil and Gas industries,
• Strong verbal and written communication skills, fluent in Spanish and English. Excellent interpersonal, administrative, organizational, persuasive, negotiation, time management, and problem-solving skills, with effective decision-making,
• Strong leadership skills, including being patient and reliable, with attentive listening skills and the ability to provide effective and constructive feedback. Experience being a mentor and a trainer,
• Have a positive work attitude, detail-oriented, proactive, and excellent at meeting deadlines and working under pressure. Work well individually and as part of a team,
• Advanced knowledge in Microsoft Excel, Power BI, Jira, Microsoft Project, Smart Sheet, and SalesForce,
• Computer Engineer and Certified Project Manager Professional (PMP), Certified Information Security Manager (CISM ), ITIL, Scrum Master, ISO 27001 and ISO 31000. Currently, I am an MBA candidate.