Yamila Marycel Acuña Project Manager - Training Specialist - Operations

Project/ Interpreting Coordinator

CIT

Sep 2024 - May 2025 (9 months)

Create and send invoices, manage payments, and prepare monthly billing reports. ● Update records with missed payments or new accounts and ensure deadlines are met. ● Communicated with over 100 clients and vendors daily to resolve payment issues promptly. Due to my experience in Recruiting and HR, I also had recruiter duties like: ● Created and posted job openings on job boards, company websites, and social media platforms, like LinkedIn and Indeed, to attract candidates. ● Actively searched for and identified qualified candidates through databases, networking, referrals, and direct outreach. ● Reviewed resumes and applications to assess qualifications, skills, and experience. ● Assisted with the onboarding process, ensuring new hires

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Recruiter Sales Representative

Spotter IA

May 2024 - Feb 2025 (10 months)

Prospected and recruited owner-operators through cold calls, email outreach, LinkedIn, and networking events. Built and maintained long-term relationships with drivers, understanding their operational needs and promoting Spotter’s AI platform benefits. Delivered tailored presentations addressing owner-operators' specific pain points and providing tech-based solutions.

Project/Interpreting Coordinator | Trainer

The Language Doctors

Nov 2023 - Current (2 years 8 months)

• Developed a three- week program designed to instruct individuals aspiring to become interpreters andjoin the organization. • Worked closely with both the HR department and the recruitment team creating the candidate's profile and the different aspects of the training itself. • Tested the different assessments meant for both candidates and fellow interpreters. • Devised multiple assessments to align with the company's policies and enhance the overall learning process. As an interpreter coordinator/project manager: I am the person in charge of communicating with the clients and finding different interpreters, on site or remote, to deliver the assignment needed.

Medical Interpreter

Globo

Jan 2023 - Jan 2024 (1 year 1 month)

• Delivered excellent costumer services in English and Spanish • In various departments, including but not limited to surgery, pulmonary, cardiology, anesthesiology, obstetrics and gynecology (OBGYN), pediatrics, ophthalmology, ear, nose, and throat (ENT), dental, orthopedics, neurology, psychiatry, dermatology, venereology (V.D.), plastic surgery, emergency room (E.R.), intensive care unit (ICU), and general surgery.

Mentorship & Data Operations Manager

Viberate

Jan 2021 - Jan 2023 (2 years 1 month)

• Overseeing and curating a database. • Evaluating tools and applications through testing, conducting daily meetings, and actively engaging in mentoring activities. This includes providing guidance, correction, and thorough reviews to support the professional development of team members. • Managing and leading the team, fostering a collaborative work environment, and implementing effective strategies for ongoing improvement.

Spanish Interpreter

Homeland Language Services

Jan 2021 - Jan 2023 (2 years 1 month)

• Delivered excellent costumer services in English and Spanish • customer services, daily life, school, state affairs, government financial programs, human resources and insurances, as well as medical.

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Spanish Interpreter

Misiones Ministry of Education

Jan 2020 - Jan 2023 (3 years 1 month)

• customer services, daily life, school, state affairs, government financial programs, human resources and insurances, as well as medical.

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Profesora Particular de Inglés

Aug 2019 - Current (6 years 11 months)

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Assistant of the English Department

La Anunciata Catholic School

Jan 2016 - Jan 2018 (2 years 1 month)

• Providing constructive feedback to teachers. • Employing interactive and participatory teaching methods to enhance student engagement. • Overseeing the learning platform and students development in the target language

Yamila Marycel Acuña

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