Yajaira Martínez

Yajaira Martínez

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Translator, Relationship & Life Coach, Proofreader, Lawyer
Caracas, Capital District, Venezuela

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Résumé


Jobs verified_user 0% verified
  • R
    Senior Relationship Coach
    Relationship Hero, Inc.
    Jan 2019 - Jan 2023 (4 years 1 month)
    • Certified as a Coach by Relationship Hero- Remote work. - Managed client satisfaction of my more than 300 clients in the course of 4.6 years - Video, phone, and chat sessions working directly with clients from all over the world - Mentor of new coaches - actively participated in the onboarding, training and evaluation process of new coaches by hosting classes, drills and shadowing sessions - Reached seniority after hitting the revenue and retention goals - Maintained an above-minimum average retention ever since I reached Senior Level - Worked closely with other teams to develop new training projects and specialized mentoring in a multicultural and inclusive company. Contributor to the blog.
  • TALENT INC.
    Logo Agent / Online Digital Creator
    TALENT INC.
    Mar 2017 - Jan 2019 (1 year 11 months)
  • V
    Translator
    Venezuelan Attorney General's Office (Ministerio Público)
    Jan 2010 - Jan 2017 (7 years 1 month)
    • Translation of technical texts on Criminalistics, Forensic Science, and Criminal Law. - Revision, adaptation, and editing of the Spanish content before its translation into English. - Creation and maintenance of criminalistics and forensic terms database. • Worked as a Shopping Analyst from 2010 to 2012 - Handled different providers of supplies and services -Attended the requirements of various departments and authorities. - Creation of reports and Purchase Orders - Support as Administrative Assistant to the Deputy Director.
  • Freelancer
    Translator/ Proofreader/ Ghostwriter
    Freelancer
    Jan 2008 - Nov 2023 (15 years 11 months)
    • Translation of numerous books and articles into Spanish, transcription of conferences in English, and subtitling of videos. In May 2018, the first of the books I translated was published under the title De adentro hacia afuera – La revolución (The Inside-Out Revolution) by Michael Neill. - Wrote articles as a Ghostwriter in Spanish and English, mainly in Marketing, case studies, lifestyle, and nutrition for different websites. - Worked per project as a Linguist for Amazon.
  • I
    Customer Service Representative
    INDUCCIÓN CHEVRON TEXACO.
    Jul 2007 - Sep 2007 (3 months)
    • Provided support and assistance to Gas station owners' requests. - Monitoring and coordinating oil and diesel fuel distribution throughout the different Texaco Gas Stations in the country. - Reception of Claims and Failure Reports issued by Gas Station owners in order to channel their requirements with the specific Director of the area.
  • F
    English Teacher
    FUNDEIM Escuela Idiomas Modernos U.C.V
    Jan 2007 - Jan 2010 (3 years 1 month)
    • Private English classes for business owners and entrepreneurs. - Personalized and Semi-personalized attention with clients. - Taught groups of children and adults following a common core-aligned curriculum. - Designed, wrote, and implemented lesson plans for a variety of topics and grammar classes. - Documented each student's progress by updating reports and grading.
  • Cantv
    Customer Service Representative
    Cantv
    Mar 2005 - Sep 2005 (7 months)
    • Customer Service activities, focused in the reception of claims and failure reports. - Ticket creation and follow-up per case to provide status as required.
  • P
    Internship as Administrative Assistant
    PROCTER & GAMBLE DE VENEZUELA.
    Jan 2003 - Jan 2004 (1 year 1 month)
    • Logistical planning for corporate training and HR events. - In charge of the invoicing process corresponding to different corporate trainings, as well as processing feedback provided by attendants and giving insight. - Secretarial assistance activities, such as agenda management, expense reports, issuing meeting minutes, and overseeing daily operations.
Education verified_user 0% verified
  • Universidad Central de Venezuela UCV
    B.A. in Law B.A. in Translation and Interpreting Master in International Law
    Universidad Central de Venezuela UCV
  • c
    community management, social media and digital marketing certificatiton