Marketing professional with extensive experience in customer service in diverse sectors such as fashion, consulting and technology. I have held key roles as Customer Experience Analyst, Sales Assistant and Marketing and Sales Analyst, with a special focus on B2B customer management. I have advanced skills in the use of CRM platforms facilitating effective communication with clients and the creation of detailed performance indicator reports. My academic background in National and International Marketing complements my ability to generate effective strategies to follow up and create customer loyalty, as well as to drive sales and growth in different industries.