WONUOLA OYELEDUN
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Lagos, Nigeria
Contact WONUOLA regarding:
work
Full-time jobs
Starting at
USD25/hour
Flexible work
Starting at
USD25/hour
Résumé
Jobs
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- SHead of Business Strategy & Operations.Silverspade LimitedJan 2023 - Current (3 years 8 months)• Spearheaded the optimization of dredging operations, enhancing efficiency and reducing costs through innovative project management practices. • Strengthened client relationships by delivering exceptional service and addressing concerns promptly, driving repeat business. • Expanded market presence by identifying new opportunities in industries such as oil and gas, construction, and shipping. • Monitored key performance indicators (KPIs) to refine operational strategies and achieve organizational objectives. • Ensured compliance with environmental and regulatory standards, positioning the company as a leader in sustainable practices. In this role i was able to implement business processes to make the company operations more efficient a
Head of Information Technology.Egbin Power PlcJan 2015 - Jan 2023 (8 years 1 month)• Developed and executed an IT strategy that modernized operations, enhanced data security, and improved system reliability for Nigeria's largest power plant. • Led the implementation of a data-driven predictive maintenance system, reducing repair costs and downtime while improving plant efficiency. • Managed a $3M energy metering installation project, ensuring accountability for energy evacuated to the national grid. • Successfully deployed a $4M gas metering system to monitor fuel consumption and optimize power generation processes. • Directed the re-architecture of communication systems, including transitioning to MS Exchange 2013, IP based telephony, and video conferencing, resulting in long-term cost savings. • Oversaw the deploy- SIT Service Desk Supervisor.Sahara Group LimitedJan 2012 - Jan 2015 (3 years 1 month)• Designed and implemented customer-centric support strategies, achieving high user satisfaction levels. • Established service level agreements (SLAs) and leveraged performance analytics to enhance service quality. • Conducted technology assessments, introducing tools such as Acronis Backup and Dameware for operational efficiency. • Trained end-users on MS Office Suite, improving digital literacy and self-sufficiency across the organization. • Utilized service desk tools' smart features to analyze reported and logged incidents, providing valuable insights for stakeholder decision-making. • Gained foundational knowledge in customer success management principles, which guided my approach to ensuring quality service delivery an
- SDesktop Support Specialist.Sahara Group LimitedJan 2009 - Jan 2012 (3 years 1 month)• Deployed advanced IP telephony systems and centralized printer management, reducing operational costs. • Monitored and optimized data network infrastructure, improving performance and reliability. • Partnered with third-party vendors to ensure seamless IT support operations
- Helpdesk Analyst. verified_user Verified experienceOando PlcJan 2007 - Jan 2009 (2 years 1 month)• Provided Tier-1 technical support, escalating complex issues to higher levels for resolution. • Implemented hands-on solutions for software installations, hardware upgrades, and system configurations. • Generated detailed reports to inform management decision-making. • for all stakeholders
Education
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0% verified
- Bachelor of ScienceBabcock UniversityJan 2001 - Jan 2005 (4 years 1 month)
- MMicrosoft Exchange Server 2010 Certification
- CCisco Certified Network Associate (CCNA)
- IITIL (Information Technology Infrastructure Library) V2