Wilson Espitia Virtual assistant

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Executive Assistant

Bridgeview

Sep 2025 - Feb 2026 (6 months)

- Collaborated directly with CEOs, Presidents, and Directors to support daily operations and strategic initiatives in a fast-paced remote environment. - Managed executive calendars, scheduled 20+ meetings and appointments weekly, and coordinated travel arrangements as needed. - Screened and prioritized incoming emails, calls, and correspondence, responding on behalf of executives to ensure timely communication. - Maintained and updated client records and documentation daily, ensuring all information was accurate, organized, and easily accessible, which involved consistent database management and data entry. - Handled all client-facing communication, responding to information requests and maintaining professionalism in every interaction,

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Executive and Administrative Assistant

GEORGIA LEGAL COUNSEL

Jul 2023 - Jan 2026 (2 years 7 months)

As an Executive and Administrative Assistant, I provided comprehensive administrative and client support to the lead attorney, ensuring efficient communication and seamless coordination across multiple cases and clients. I managed the executive’s calendar, scheduled consultations, and organized meetings, ensuring all tasks and deadlines were handled on time. My responsibilities included handling email correspondence, client follow-ups, and information requests with professionalism and confidentiality. I maintained and updated client information using Clio CRM, keeping records accurate and accessible for the legal and administrative team. Additionally, I prepared and formatted documents, reports, and communications to support client meetings

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Administrative Support Specialist

HTC Vive

Sep 2021 - Jul 2023 (1 year 11 months)

• Provided comprehensive administrative and client support for the HTC VIVE account, assisting internal teams and customers across the U.S. and Europe. • Managed high volumes of emails, tickets, and documentation, ensuring accurate data entry and timely resolution of requests. • Prepared and organized reports, client correspondence, and service updates to maintain clear communication with stakeholders. • Coordinated schedules, follow-ups, and workflow tracking between departments to improve efficiency and client satisfaction. • Supported management with process documentation, performance tracking, and internal communications, contributing to streamlined operations. • Maintained confidentiality and consistency in handling client informa

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PROCTOR WATCHER | CONTACT

- PROCTOR

Jun 2020 - Sep 2021 (1 year 4 months)

• Monitored virtual exams ensuring compliance and integrity during test sessions. • Assisted students worldwide in following procedures and resolving technical issues in realtime.

CUSTOMER SERVICE REPRESENTATIVE MENTOR|

Cricket Wireless

Sep 2018 - Sep 2019 (1 year 1 month)

• Provided bilingual customer service and technical support to clients across the U.S. and Canada. • Trained and mentored new employees, helping them navigate systems and communication standards. • Consistently achieved top performance metrics and client satisfaction scores.

Wilson Espitia

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