WILLIAM VANEGAS

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Billing Specialist.

Solvo Global - Averhealth LLC

Oct 2023 - Feb 2025 (1 year 5 months)

Obtaining New Authorizations for services deemed medically necessary, 2. Maintaining and updating ongoing Authorizations for multiple payors, 3. Update Aversys Accordingly and Advanced MD, 4. Faxing or uploading medical records required to obtain authorizations 5. Creating and Submitting Appeals, via Portals, Fax or Email 6. Manually Enter Charges into Practice Management Software System 7. Work Claim Edits in Advanced MD which includes Research and Corrections 8. Accounts Receivables – Follow-up, Research and Claims Resolution 9. Research Includes Multiple state Portals, Eligibility Checks 10. Document Accounts with Notes 11. Process and Enter Patient Payment applying to account balances. 12. Communicate with Customers, Regional Managers,

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Customer Service Representative.

TTEC SAS - United Health Care

Nov 2022 - Aug 2023 (10 months)

• solve billing issues related to: calculations, checking deductibles or copayments, confirm insurance information (Medicare or Medicaid coverage), contacting billing offices of medical providers (clinics, hospital and doctors offices) or insurance offices to confirm the coverage of each service, Schedule medical appointments with Primary Care Doctors, all kind of specialists, dentist, behavioral health professionals. And also transportations for those appointments, provide customer service, help the members to get durable medical equipment.

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System Support Administrator.

Solvo Global - Vensure INC

May 2022 - Nov 2022 (7 months)

Creating credentials for new hires, Deactivate credentials for people who leaves the company, Update employees profile, giving or removing accesses as per their user roles, Provide system support, Maintaining the HR software system for Payroll and HR Outsourcing, Create and maintain vendor and internal ticket submissions, Troubleshoot system issues, Customer Protection Associate.

Customer protection associate

Sutherland

Nov 2019 - May 2021 (1 year 7 months)

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Administrative Assistant

Sika Colombia sas

Jun 2015 - Nov 2018 (3 years 6 months)

The bridge between sales, billing, logistic and the Admininistrative Office, specialist in coordinating the activities and operations of the office to ensure efficiency and compliance with company policies.

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