William Garcia

William Garcia

About

Detail

Account Executive | B2B SaaS | Bilingual EN/ES | Remote
Pereira, Risaralda, Colombia
Contact William regarding: 
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Full-time jobs
Starting at USD8/hour
Flexible work
Starting at USD8/hour
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Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Fox Ordering
    Senior Account Executive public Remote experience
    Fox Ordering
    Oct 2024 - Current (1 year 7 months)
    Outbound B2B SaaS sales to restaurant owners. Cold calling, email sequences, LinkedIn prospecting, platform demos, contract closing, and post-sale coordination. CRM: HubSpot / Pipedrive.
  • S
    Virtual Assistant & Client Relations
    Stella Health Insurance
    Jan 2024 - Oct 2024 (10 months)
    Provided high-level administrative and operational support to insurance agents, managing CRM databases (Salesforce/HubSpot) and maintaining a high-volume Book of Business. Acted as the primary point of contact for clients — resolving inquiries, coordinating policy renewals, and ensuring high retention rates through proactive communication. Managed calendars, appointment setting, and documentation workflows for the sales team, maintaining zero-error standards on deadline-sensitive tasks. Identified process inefficiencies and implemented workflow improvements that reduced response time and increased team productivity.
  • I
    B2B Account Manager LATAM public Remote experience
    INTCOMEX MIAMI.
    Dec 2021 - Jan 2024 (2 years 2 months)
    Delivered strategic back-office support for a sales team of 6, managing inventory, quoting, claims (RMA), and POS system setup across LATAM markets. Served as the operational bridge between clients, the field sales team, and the technical department — ensuring seamless handoffs and on-time project delivery. Managed a personal client portfolio while simultaneously coordinating team operations, demonstrating individual accountability and team leadership in parallel. Oversaw freight forwarding (FFW) logistics across LATAM, coordinating multiple vendors and deadlines with high attention to detail. Implemented process documentation and tracking systems that improved team performance visibility and reduced order fulfillment errors.
  • Outplex
    Retention Specialist
    Outplex
    Jun 2021 - Dec 2021 (7 months)
    Executed high-stakes retention strategies via live chat and digital platforms, managing at-risk accounts through structured negotiation and objection handling. Consistently exceeded KPIs for churn reduction and CSAT scores, demonstrating composure and effectiveness under pressure.
  • Accedo
    Accedo Technologies
    Sales Agent public Remote experience
    Accedo, Accedo Technologies
    Jan 2020 - Jun 2021 (1 year 6 months)
    Promoted and sold mobile and home telecommunications services through outbound and digital channels, building core skills in pipeline management, objection handling, and client retention. Consistently recognized for meeting and exceeding monthly sales targets and quality benchmarks across both tenures.
  • J
    Operations Manager
    J&J Accessories
    Jan 2019 - Feb 2020 (1 year 2 months)
    Administered full daily operations: inventory management, client consulting, e-commerce channel management, and revenue tracking. Managed digital sales listings across online platforms, increasing brand visibility and driving consistent revenue growth.
  • Accedo
    Accedo Technologies
    Sales Agent public Remote experience
    Accedo, Accedo Technologies
    Jan 2016 - Dec 2018 (3 years)
    Promoted and sold mobile and home telecommunications services through outbound and digital channels, building core skills in pipeline management, objection handling, and client retention. Consistently recognized for meeting and exceeding monthly sales targets and quality benchmarks across both tenures.
Education verified_user 0% verified
  • Universidad Católica de Pereira
    Economics
    Universidad Católica de Pereira
    Jan 2016 - Nov 2019 (3 years 11 months)
    Undergraduate Studies
  • E
    Top 100 ICFES
    En Risaralda
    Dec 2013