Business Intelligence Consultant
everis, NTT Data
Aug 2018 - Mar 2021 (2 years 8 months)
- Stabilising the Hypercare period
• Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
• Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
• Collected data from wide-ranging sources.
• Designed customized data collection models for specific visualization tasks.
• Maintained proficiency with latest database technologies.