Professional in management, communication, and customer service, with experience in international environments. Adaptable, solution-oriented, and focused on delivering high-quality service. Currently training in UX/UI Design, seeking a challenging role that allows me to grow and contribute value to the company.
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Open to unpaid internships
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Technical Support Agent
Apex América
Jan 2024 - May 2025(1 year 5 months)
Provide support to customers, resolving technical issues. Meet key metrics such as resolution time and customer satisfaction. Manage cases in CRM tools, ensuring quick and effective responses.
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Restaurant Manager
Wok of Fame
Jan 2023 - Oct 2023(10 months)
Organized reservations and managed customer reception. Handled cash and transaction control. Provided dining room service.
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Host/Manager
Sarabeth's Restaurante
Jan 2021 - Jun 2022(1 year 6 months)
Supervised and managed staff. Managed daily operations. Provided customer service and sales advice. Controlled inventory, including administrative tasks and report preparation.
C
Store and Sales Coordinator
CLO Indumentaria
Jan 2020 - May 2021(1 year 5 months)
Coordinated staff schedules and managed inventory. Handled cash and transaction control. Provided customer service and resolved issues. Supervised daily operations.