Wayna Patterson

Jobs 0% verified

Customer Service Representative

Sago

Jun 2022 - Current (4 years 1 month)

• Attend to client on site and deliver a high-quality hospitality experience. • Greeting participants and clients and maintaining a friendly, but professional rapport with both. • Review project materials for accuracy and complete information. • Audio and video recording. • Review menu sheets/order food. • Print/ process incentive payments for each respondent.
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COMMUNITY ASSOCIATE

Regus Management Group

Jan 2019 - Apr 2021 (2 years 4 months)

• Greeting and welcoming guests and providing them with a positive first impression of the organization • Complying with procedures, rules, and regulations on keeping a safe and clean reception area • Documenting and communicating various actions, irregularities, and continuing needs • Contributing to the team by accomplishing tasks as needed • Answering the telephone; taking and relaying messages; providing information to callers • Providing administrative and clerical support • Preparing letters and documents • Receiving and sorting mail and packages • Scheduling appointments and maintaining appointment calendar • Coordinating meetings and organizing catering and room bookings • Ordering office supplies • Managing digital and
SHIFT SUPERVISOR

Starbucks

Dec 2014 - Sep 2018 (3 years 10 months)

• Managerial duties; cash management, inventory asses, QASA readiness, and store safety • Administer outstanding customer service • Manage flow of work area and partners on my schedule • Prepare beverages and other services with speed and accuracy • Maintain cleanliness of work area and store • Aid manager in daily and weekly tasks • Train new baristas in prepping beverages, customer service, and cleanliness of work area and store

Education 0% verified

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