Viviana Ibáñez Ortega

Operations Apprentice

Torre

Sep 2023 - Current (9 months)

- Assisted in the execution of daily operational tasks within the recruiting company, ensuring smooth workflow and efficient processes. - Supported senior team members in coordinating recruitment activities, including candidate sourcing and screening. - Assisted in the development of marketing materials and collateral to support recruitment efforts, including job postings, social media content, and email campaigns. - Provided administrative support to the operations team, including document preparation, filing, and correspondence management.

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CRM executive

FAS CPA & Consultants

Jan 2022 - Current (2 years 5 months)

- Developed and implemented CRM strategies to enhance customer engagement and retention. - Managed customer databases, segmented customer profiles, and executed targeted marketing campaigns. - Utilized CRM software to analyze customer data and generate actionable insights for marketing initiatives. - Collaborated with cross-functional teams to ensure seamless integration of CRM strategies with overall marketing objectives.

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Marketing

Saku Mind

Oct 2020 - Mar 2021 (6 months)

- Social media strategy

Account executive

Promotick

Jun 2019 - Dec 2019 (7 months)

- Management of loyalty programs. - Monitoring of the different departments for the correct functioning of the programs. - Work together with clients (B2B) to achieve established objectives. - Analysis of reports of participants' behaviors and statistics of the programs.

Junior consultant

SCANBRAINS

Sep 2017 - Feb 2018 (6 months)

- Assisted senior consultants in conducting market research, competitor analysis, and industry trend assessments. - Prepared client presentations, reports, and recommendations based on research findings. - Contributed to the development of marketing strategies and initiatives to drive client growth and profitability.

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Account executive

Negocios & Estrategias

Mar 2016 - Jun 2017 (1 year 4 months)

- Conducted comprehensive market research studies, including competitor analysis, consumer behavior insights, and industry trends assessment. - Assisted senior account executives in managing client accounts, ensuring timely delivery of research reports and insights. - Collaborated with cross-functional teams to develop customized research methodologies tailored to client needs. - Analyzed research data and prepared insightful reports and presentations for client meetings and presentations. - Contributed to the development of marketing strategies based on research findings, aimed at driving client growth and market expansion.

Viviana Ibáñez Ortega

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Viviana's behavioral traits
Viviana's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.

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Viviana Ibáñez Ortega