Viviana Aguilar is a skilled professional with a strong background in logistics analysis, loss mitigation, and marketing, now seeking to leverage her expertise as a Customer Service Specialist. She possesses excellent project management skills and is bilingual in Spanish, which enhances her communication abilities. Viviana is adept at problem-solving and is a self-starter. Her ability to manage complex tasks efficiently has been proven through her experience in coordinating logistics operations, negotiating with borrowers, and leading marketing initiatives. She exhibits strong customer service skills, demonstrating empathy and effective communication, and has a versatile skill set suitable for the tech, SaaS, and E-commerce sectors.