Virginia Montecchiari

Virginia Montecchiari

About

Detail

Customer Experience & Hospitality Professional
Argentina

Contact Virginia regarding: 
Flexible work
Starting at USD20/hour
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Internships
Starting at USD1.2k/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • ibis ibis Styles ibis budget
    Front desk & Customer experience associate
    ibis ibis Styles ibis budget
    Aug 2025 - May 2026 (10 months)
    • Managed guest check-in and check-out procedures while ensuring a positive customer experience. • Handled reservations, customer inquiries, and support requests through multiple communication channels. • Resolved guest concerns efficiently and professionally, contributing to high levels of customer satisfaction. • Coordinated with different hotel departments to ensure smooth operations and exceptional service delivery. • Delivered personalized assistance to international guests in a fast-paced hospitality environment.
  • The Municipal Hotel  Spa Liverpool  MGallery
    Guest services associate
    The Municipal Hotel Spa Liverpool MGallery
    Nov 2024 - Mar 2025 (5 months)
    • Delivered exceptional guest service in a luxury hotel environment, ensuring a welcoming and professional experience. • Assisted guests with inquiries, requests, and service-related concerns, providing timely and effective support. • Supported front desk operations and collaborated with multiple departments to ensure seamless guest experiences. • Contributed to customer satisfaction by maintaining high service standards and responding proactively to guest needs.
  • Melia Hotels International
    Guest services assistant
    Melia Hotels International
    Apr 2024 - Dec 2024 (9 months)
    • Provided front-of-house support and personalized assistance to guests in a busy hospitality environment. • Responded to guest inquiries and requests while ensuring a positive customer experience. • Collaborated with operational teams to deliver efficient service and maintain high guest satisfaction standards. • Developed strong communication, problem-solving, and customer support skills through daily interaction with international guests.
  • K
    Extra-Curricular activity coordinator
    Kids After School
    Nov 2021 - Apr 2024 (2 years 6 months)
    • Coordinated activities for groups in a multicultural environment. • Developed strong communication, customer support, relationship-building and teamwork skills. • Demonstrated adaptability, organisation and the ability to manage multiple responsibilities in a fast-paced setting.
  • R
    Educational support specialist
    Rehabilitation Center Dr Nestor Gándara
    Jul 2015 - Oct 2021 (6 years 4 months)
    • Developed strong interpersonal, communication, relationship-building, and problem-solving skills through direct client support and individualized guidance.
Education verified_user 0% verified
  • Nocodehackers
    No-Code Development Specialist, Digital Technologies / No-Code Development
    Nocodehackers
    Sep 2023 - Oct 2024 (1 year 2 months)
    Focused on no-code development, workflow automation, database management, and digital tools, including Airtable, Make, and Zapier.
  • UAI  Universidad Abierta Interamericana
    Bachelor's Degree in Educational Psychology
    UAI Universidad Abierta Interamericana
    Jan 2013 - Dec 2018 (6 years)
Projects (professional or personal) verified_user 0% verified
  • P
    Independent travel planning
    Personal project
    Nov 2021 - Current (4 years 8 months)
    Planned and organised independent international travel itineraries across Europe, including accommodation research, transportation booking, budget management, and itinerary coordination. Developed strong travel planning, problem-solving, and customer-focused organisational skills through extensive personal travel and relocation experiences.