Victor Oluniyi

Victor Oluniyi

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Data Analyst and Customer Service Representative
United States

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Full-time jobs
Starting at USD13/hour
Flexible work
Starting at USD12/hour
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Résumé


Jobs verified_user 0% verified
  • S
    Project Coordinator/Data Analyst public Remote experience
    Space in Africa
    Aug 2023 - Current (2 years)
    • Analysed client and interaction data to identify patterns and trends, providing actionable insights that drove product improvements and growth strategy adjustments. • Developed and maintained 30+ interactive dashboards in Power BI and Tableau, improving data accessibility and facilitating stakeholder engagement. • Collaborated with product managers to develop A/B testing strategies, implemented tests, and analysed results to optimise product features and user flows. • Optimized data manipulation processes using Python (Pandas), SQL, and DAX, reducing data processing time by 25%. • Translated survey data into actionable insights, contributing to a 15% increase in client satisfaction scores. • Frequently employed Microsoft 365 too
  • P
    Data Analyst public Remote experience
    Pedicel Marketing,
    Jul 2022 - Jun 2023 (1 year)
    • Managed schedules, correspondence, and project documentation for a logistics operations team. • Maintained daily operations data, resulting in a 25% improvement in accuracy and timeliness of weekly logistics reports. • Collected data on competitors, consumers, and the marketplace and consolidated data into presentations and reports. • Designed and conducted 5+ customer surveys per month, leading to website improvements that resulted in a 26% increase in customer satisfaction. • Conducted market research to identify new business opportunities. • Coordinated cross-functional collaboration between operations, finance, and customer service teams. • Received positive feedback on customer surveys for friendliness and efficiency to h
  • LEAD Resources
    Data Analyst
    LEAD Resources
    Jul 2021 - Jul 2022 (1 year 1 month)
    • Gathered and analyzed data to create representative graphs and charts highlighting results for presentations. • Received, cleaned, and prepped data using Python, Power BI, SQL, and Excel to help develop data-driven decisions that resulted in a 10% increase in monthly revenue. • Developed 95% custom dashboards, reports, visualizations, and interfaces using Power BI and Tableau for KPIs that reduced manual reporting by 10 hours weekly. • Developed and owned reporting for an international program with Power BI, SQL, and Excel, saving 90 hours of monthly labor. • Identified procedural areas of improvement through customer data, using SQL to help improve the profitability of a nationwide retention program by 8%. • Extended my role as
  • D
    Data Analyst Intern
    Data Scientists Network (DSN)
    Jan 2020 - Dec 2020 (1 year)
    • Gathered and analyzed large datasets using SQL and Python to identify trends in customer behavior that increased customer satisfaction levels by 10%. • Actively contributed to project coordination during our team’s involvement in data-driven social impact projects, tracking tasks and deadlines with tools like Trello and Google Sheets to ensure deliverables aligned with project goals. • Served as a liaison between data teams and project leads, facilitating smooth communication throughout the project lifecycle. • Utilized Google Workspace extensively for day-to-day operations, employing Google Docs for documenting data processes, Google Sheets for collaborative analysis, and Google Drive for organizing and sharing project files. • S
  • L
    Bioinformatics Data Analyst
    LAUTECH Teaching Hospital, Nigeria
    Jan 2019 - Nov 2020 (1 year 11 months)
    - Conducted comprehensive bioinformatics data analysis, focusing on genomic and patient health datasets to support research initiatives at LAUTECH Teaching Hospital. - Collaborated with colleagues to ensure accurate data interpretation and analysis, enhancing the quality of research outcomes. - Utilized Google Workspace tools extensively to facilitate collaboration and workflow management; organized and shared datasets using Google Sheets, enabling real-time review and annotation by multiple researchers. - Drafted research summaries and technical documentation in Google Docs, which streamlined version control and feedback processes across departments. - Managed project files efficiently on Google Drive and coordinated meetings through G
Education verified_user 0% verified
  • L
    SQL Data Reporting and Analysis
    LinkedinLearning
  • Coursera
    Power BI
    Coursera
  • Ladoke Akintola University of Technology
    Bachelor of Technology
    Ladoke Akintola University of Technology
  • Google
    Google Data Analytics
    Google
  • S
    Diploma in Python 3
    SIIT
Projects verified_user 0% verified
  • I
    Investigating User's Engagement Drop of a Product
    Mar 2025 - May 2025 (3 months)
    • Conducted a thorough analysis of a product's data using SQL to uncover the underlying factors contributing to the drop in the engagement rate and provided actionable insights to mitigate and reverse the trend. • Created visualizations to show the insights derived from the data.
  • S
    Exploratory Data Analysis Project
    Space in Africa
    Sep 2023 - Current (1 year 11 months)
    • Analyzed Walmart sales data using SQL to identify sales trends, customer behavior, and the performance of different products and branches. Additionally, leveraged my working experience with Microsoft Excel to enhance data visualization and reporting, ensuring that insights were effectively communicated to stakeholders for informed decision-making.
  • I
    Investigating User's Engagement Drop of a Product
    • Conducted a thorough analysis of a product's data using SQL to uncover the underlying factors contributing to the drop in the engagement rate and provided actionable insights to mitigate and reverse the trend. • Created visualizations to show the insights derived from the data.