I'm an operations and compliance professional with 8+ years across fintech, customer support, and program management. Currently a FinCrime Analyst at ARQ (formerly DolarApp), where I execute KYC checks, AML transaction monitoring, and risk-based escalation on a US$10B+ platform serving 2M+ users.
My background spans three reinforcing tracks:
• Fintech compliance — ARQ (AML/KYC, present), Stripe (global customer support on Salesforce CRM, 2023–2024)
• Operations & project management — Ecoproyectos Aire (corporate CSR/ESG programs, since 2015), PMI-aligned diploma, scaling pilot programs to district-wide rollouts
• Document governance & compliance — UAERMV (Colombian archival standards, TRD/TVD design, 2018–2023)
I also founded and ran two non-profits (2011–2023), building public-private partnerships and impact programs from zero — work that sharpened end-to-end ownership of HR, finance, grants, and operations.
I work natively across Salesforce, Slack, Google Workspace, Microsoft 365, and SharePoint, and I integrate local LLM frameworks (Ollama, Qwen, DeepSeek, Microsoft Copilot) into operational workflows to accelerate documentation, reporting, and resource tracking. My English is C2 (EF SET 88/100), refined at Stripe across U.S. time zones.
What I bring: reliability under SLA pressure, discretion with confidential information, structured documentation thinking, and independent execution in remote, distributed teams.
Based in Bogotá (COT — full overlap with U.S. CT and ET). Open to full-time remote roles in compliance operations, project management, customer success, executive support, or hybrid roles combining these — with U.S., European, or LATAM-based companies.
