Verónica Gutiérrez

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Administrative Assistant

Epsimed LLC:

Jul 2023 - Jul 2024 (1 year 1 month)

Administrative tasks with highly sensitive documentation  Purchase services & documentation: quotation, invoices, etc.  Web page management  Marketing process: fliers, pictures, videos, etc.  Logistics: All incoming and outgoing goods both from Epsimed warehouse, as well as outgoing goods from suppliers' warehouses. Tracking of shipments until the final destination. Preparation of all the documentation for customs. TIB Control, Dimensions and Weights Chart  Marketing: Icontact Software - Mass email advertising, Marketing Strategy Chart for Webpage. Accounting: Quickbooks to review all pending, Incoming and Outgoing Invoices, Register Payments to suppliers or others.Save and back up all purchases and sales for the accountant. Administr

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EpsimedLLC:AdministrativeAssistant

Jul 2023 - Jul 2024 (1 year 1 month)

• Administrative tasks with highly sensitive documentation • Purchase services & documentation: quotation, invoices, etc. • Web page management • Marketing process: fliers, pictures, videos, etc. • Logistics: All incoming and outgoing goods both from Epsimed warehouse, as well as outgoing goods from suppliers' warehouses. Tracking of shipments until the final destination. Preparation of all the documentation for customs. TIB Control, Dimensions and Weights Chart • Marketing: Icontact Software - Mass email advertising, Marketing Strategy Chart for Webpage. • Accounting: Quickbooks to review all pending, Incoming and Outgoing Invoices, Register Payments to suppliers or others.Save and back up all purchases and sales for the accountant.

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Administrative Assistant

Teamficient

Dec 2022 - Mar 2023 (4 months)

Appointment setting  Answered inbound and performed outbound calls  Scheduled and prepared travel arrangements, hospitality.  Created and prepared meeting agenda  Reporting  Email and account management  Managed payroll  Managed all types of business correspondence  Interviewed new applicants  Created business proposals and presentations  Supervised recruitment process

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Teamficient:AdministrativeAssistant

Dec 2022 - Mar 2023 (4 months)

• Appointment setting • Answered inbound and performed outbound calls • Scheduled and prepared travel arrangements • Created and prepared meeting agenda • Reporting • Email management • Managed payroll • Managed all types of business correspondence • Interviewed new applicants • Created business proposals and presentations • Supervised recruitment process

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Purchase Manager & CEO Assistant

MUNDY HOME MUNME CIA. LTDA,

Nov 2019 - Nov 2022 (3 years 1 month)

Developed and implemented purchasing strategies. Account management  Managed daily purchasing activities, calendar/email management, supervised staff, and allocated tasks, travel arrangements, hospitality.  Coordinated with inventory control to determine and manage inventory needs.  Managed the maintenance of office/manufacturing equipment and machinery.  Ensured that all procured items meet the required quality standards and specifications.  Prepared cost estimates and managed budgets.  Trained new employees in the purchasing process and how to use the purchasing system.

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CNTContactCenter:OperationalOutsourcingSupervisor.

MundyHomeMUNME:PurchaseManager&CEOAssistant

Nov 2019 - Nov 2022 (3 years 1 month)

• Control and supervision of the agents • Accomplishment of the KPI's • Daily report tasks and events happened per shift. • Report of the agents at any event of the day. • Developed and implemented purchasing strategies. • Managed daily purchasing activities, supervised staff, and allocated tasks. • Coordinated with inventory control to determine and manage inventory needs. • Managed the maintenance of office/manufacturing equipment and machinery. • Ensured that all procured items meet the required quality standards and specifications. • Prepared cost estimates and managed budgets. • Trained new employees in the purchasing process and how to use the purchasing system.

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Training and Quality Control

Airport Mariscal Jose de Sucre

Jul 2019 - Oct 2019 (4 months)

Recommended improvements to the production process to ensure quality control.  Documented inspection outcomes by completing detailed reports and performance records.  Taught the production team about quality control concerns to improve product excellence.  Supervised the production process.  Resolved quality-related issues in a timely manner. Appointment and account management, administrative assistant.

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Control

InternationalAirportMariscalSucre–ASC–SLBackofficeCompany:TrainingandQuality

Jul 2019 - Oct 2019 (4 months)

• Recommended improvements to the production process to ensure quality control. • Documented inspection outcomes by completing detailed reports and performance records. • Taught the production team about quality control concerns to improve product excellence. • Supervised the production process. • Resolved quality-related issues in a timely manner.

Outsourcing Operational Supervisor

Corporación Nacional de Telecomunicaciones CNT EP

Oct 2018 - May 2019 (8 months)

 Control and supervision of the agents  Accomplishment of the KPI’s, account management.  Daily report tasks and events happened per shift.  Report of the agents at any event of the day. Appointment management

Data Center assistant of Marketing & CRM department

Ecuaauto Chevrolet

Aug 2015 - Oct 2018 (3 years 3 months)

Inbound and outbound calls.  Data analyst, account management Website management of the weekly promos. Marketing edits, Customer Service, appointment management.

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Call Center IT Technical advisor

Tv Cable S.A

Sep 2013 - Aug 2014 (1 year)

 Inbound and outbound calls  Customer Service, hospitality, administrative assistant.

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TVCableGroup:CallCenterITTechnicaladvisor

EcuaAutoChevroletDealer:DataCenterassistantofMarketing&CRMdepartment.

Sep 2013 - Aug 2014 (1 year)

• Inbound and outbound calls • Customer Service

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Junior Programmer

Execsistemas

Apr 2012 - Aug 2013 (1 year 5 months)

developing security software manual for D-Link, cisco, trend net and more, over brands of hardware, Simultaneous translator in any international meeting with the suppliers of the company English /Spanish, Help desk, Network, monitoring, hospitality,appointment management,administrative assistant.

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Execsistemas:Internship–JuniorProgrammer

Shopping Mall:

Feb 2009 - Feb 2011 (2 years 1 month)

• Internship in the company developing security software manual for D-Link, cisco, trend net and more, over brands of hardware • Simultaneous translator in any international meeting with the suppliers of the company. • Banda Stores: Help desk of the 4 locals. • Condado Network monitoring all stores of the mall.

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Tnte.Crnel.BrianMiller:SouthCommandAirForceofUSAinEC–PersonalAssistant

SERCOPYTEGCIALTD:SecretaryofGeneralManager.

Jan 2004 - Jan 2006 (2 years 1 month)

• Appointment setting. • Calendar Management. • Booking flight, hotels and rentals

Verónica Gutiérrez

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