Nicolas Velez

Nicolas Velez

About

Detail

Python full stack
Bogota D.C., Colombia
Contact Nicolas regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD15/hour
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Internships
Starting at USD1k/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Macy's
    Concentrix
    Bilingual Customer Service Representative public Remote experience
    Macy's, Concentrix
    Sep 2023 - Current (2 years 11 months)
    -Outstanding experience in customer service through calls in English and Spanish. -Management of merchandise order reports and placement of new purchase orders. -Accurately track order guides to provide estimated arrival dates. -Effective communication of delivery dates to customers, ensuring an informed and satisfactory experience
  • Capital One
    T
    Bilingual Customer Service Representative
    Capital One, Teleperformance Varias Campañas
    Dec 2022 - Jul 2023 (8 months)
    -Telephone attention to North American clients. -Report and analysis of possible fraudulent transactions. -Investigation of fraud cases and preparation of reports. -Verification of personal data in collaboration with other banks and state entities in the United States. -Updating personal information of clients. -Coordination and sending of new credit cards. -Assistance in the payment process related to credit cards.
  • T
    Inventory Specialist
    Truvant
    Apr 2022 - Oct 2022 (7 months)
    - Performed scanning and tracking of products within the warehouse to ensure accurate and efficient registration. - I examined the parts in detail, generating reports to detect and address possible problems or developments in the production process. - Managed the input and output of parts during production, guaranteeing the accuracy and consistency of the inventory. - Prepared detailed reports at the end of each day, documenting activities and inventory results for analysis and reference. - Maintained an efficient organization of products in inventory, facilitating recovery and optimizing warehouse space.
Education verified_user 0% verified
  • P
    Bootcamp
    PROTalento – ADA School
    Sep 2023 - Feb 2024 (6 months)