I'm an operations professional with over 4 years of experience supporting U.S. based companies, focused on AI automation, API integration, and process optimization. I've gradually moved from coordinating day-to-day operations into building the systems behind them designing automated workflows in n8n, connecting different software tools through APIs, and bringing AI into everyday business processes to reduce manual, repetitive work.
I've got hands-on experience working with CRM and operations platforms such as HubSpot, Housecall Pro, Buildium, Guesty, and Airtable, and with automating documents, reports, and reminders using Google Apps Script and the Google Drive and Docs APIs. My background in operations, CRM, and data gives me a clear understanding of the business processes behind each tool, which helps me see where they can be improved and automated. I'm also continuing to develop on the technical side, with training in Python and working knowledge to read and improve code.
Alongside the technical work, I place strong value on communication. Much of what I do involves translating technical solutions into clear, simple language for non-technical teams. I'm highly organized, detail-oriented, and adaptable, with a proactive communication style
