Valeria Arias Ortiz

Bilingual Customer Service Specialist and Team Lead with 4 years of experience, now transitioning into Executive Assistant and Project Management roles. Skilled in organization, communication, and problem‑solving, I thrive on creating clarity, supporting leaders, and ensuring customers feel valued. Passionate about combining empathy with efficiency to deliver seamless experiences in international remote environments. I have recently expanded my expertise with courses in Power BI, Microsoft Office Suite, Data Entry, Email Management, and Meeting Scheduling, equipping me to deliver efficient, data‑driven support in executive contexts. Known for meticulous attention to detail, adaptability across peak seasons, and strategic conflict resolution, I am fully prepared to provide high‑level support for global operations.