Valeria Africano

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SALES DEVELOPMENT REPRESENTATIVE

InstaUnicorn

Jan 2023 - Jan 2024 (1 year 1 month)

Cold caller and sales closer for marketing and technology company promoting marketing services for B2B. Conducted over 200 cold calls weekly, resulting in a 20% conversion rate and contributing to a 35% increase in sales pipeline. Managed end to end sales process, achieving sales target consistently in the agency. Utilized HubSpot to manage sensitive client information and update existing and new client profiles. Established relationships with prospects and customers to promote product understanding and drive sales growth.

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PUBLIC RELATIONS AND MARKETING MANAGER

RelisLaw

Jan 2022 - Dec 2022 (1 year)

Aligned marketing strategies with firm objectives, leading to a 40% increase in client acquisition within the first year. Optimized customer experiences, resulting in a 90% client retention rate and a 25% increase in cross-selling opportunities. Managed a team of two, improving task efficiency by 20% and ensuring effective collaboration. Cultivated direct client relationships and optimized customer experiences using tools like Lawmatics, Google Ads, HubSpot, and Facebook Ads. Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

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Content creator and influencer

Self Empoyed

Jan 2021 - Current (4 years 8 months)

Developed and executed content strategies for lifestyle, beauty, and fashion sectors. Successfully partnered with over 50 brands, increasing revenue by 30% through sponsored content and affiliate marketing. Grew social media following by 60% leading to 25% increase in brand awareness and direct inquires from followers.

ACCOUNT MANAGER

Hubtek

Dec 2019 - Jan 2022 (2 years 2 months)

Expert in delivering comprehensive logistics and transportation services, taking on the role of a broker and client porfolio management. Ensured 100% client satisfaction through meticulous oversight, leading to a 25% increase in repeat business and referrals. Utilized Salesforce to streamline processes, driving a 30% improvement in sales cycle time and a 25% increase in overall sales. Fostered partnerships that resulted in a 38% increase in divisional sales over two years. Built relationships with customers and community to promote long term business growth.

LOGISTICS COORDINATOR AND BROKER

Lean Staffing

Jan 2019 - Dec 2019 (1 year)

Results-driven Logistics Coordinator and Broker, ensuring secure, timely transportation with meticulous load validation. Negotiated carrier partnerships that contributed to a 38% increase in sales within the logistics division. Implemented HubSpot CRM, reducing operational delays by 15% and improving load validation accuracy by 20%. Optimized resource allocation, leading to a 25% reduction in transportation costs and a 30% increase in on-time delivery rates.

SALES AND CUSTOMER SERVICE REPRESENTATIVE

Callzilla

Jan 2017 - Jun 2018 (1 year 6 months)

Sales Representative initiating direct outreach to prospects, effectively communicating unique cosmetic product features, including CBD oil, for sales growth. Achieved a 95% customer satisfaction rate, contributing to a significant 30% increase in repeat business. Expanded the customer base by 20% through targeted sales strategies and exceptional service delivery.

Valeria Africano

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